Hello.There is a setup that should be done in External Payment Parameters.Here, you can specify how the invoices should be found in your application.At the moment, you haven’t matched anything and therefore the application say it will create a parked payment.The External Payment Parameters, you can match the Message Code for incoming customer payments towards customer invoice number or other references that you are using.
Hello.These fields are handled from the Supplier Invoice Analysis, with RMB for Supplier Installment plan.There it is possible to edit this.
Hello Linda.Normally, all invoices related to a certain period should be posted in the same period.If you have the number series so that they always start on “11111111” then you will have the same invoice numbers each year. If you instead have the number series starting with the year, this value will always be unique (eg 2023111111).If you have the final invoice (J voucher) with the same number as the preliminary invoice (I voucher) then the invoice could be posted back to the unclosed year if that is what is decired. This is not a required solution but an optional solution.In the case of having an open preliminary invoice in an old year, you normally need to decide if the invoice belongs to old year or new year. If the invoice is to be posted on the new year, then the preliminary invoice should be moved and posted as well in the new year.Hope this gave you some answers.Denny
I suggest that you go in and have a look at the Accounting Structure.You then find where you want to add the account and drag it over to the correct location.You can there see what accounts that has not been mapped, if your accounts are there, they need to be added to the correct templates.
Hello Ishara.First question, is the advance supplier invoice authorized for payments? BRDenny
You should be able to use Control Type PC2 on the Code C - BA as well.In this example then it would look like the followingCash Account CODE CAKTIA HADanskebank HAOP YRITYS SM Or is it something that I miss?
Hello Viraj.It is always good to look at this page when something is causing problems with different customer invoices.
Hello.The issue here, if you haven’t already found a solution, is that you have the setting of “two separated acknowledger/authorizer”. The setting you have here makes User B both Acknowledger and Authorizer. This is breaking the rule and also Segregation of Duties.A user should never be substituting in a way that he is both Acknowledger and Authorizer.
This was an issue for App9.The customer was happy with this solution, don’t know if it works correctly in App10.
As the customer didn’t want to cancel the invoice, I came up with the following solution:1 - Change the part of the advance invoice to Payment on Account in Mixed payment, then that money can be used to another invoice.2 - Match the CO towards the Advance Invoice. This solution was accepted by the customer. Thanks for all effort
Hello.For instant invoices, the option of using cancel is not available. If the invoice needs to be removed, you instead need to create a correction invoice. The two invoices can thereafter be offset.
Hello. In order to remove an invoice that has been paid, you first have to reverse the payment. When the payment has been reversed, the invoice should have the status of “PrelPosted”. It is then possible to cancel this and remove it. Hope that works out for you.
Hello.If you remember the PIN you had, you can search for PIN in the Navigator and change your PIN under My Administration>PIN CodeThis also works to use if you don’t have a PIN Code. You can then add whatever you want. If you forgot the PIN, you can go to Solution Manager>Users and Permissions>Users>UsersYou then mark the user that you want to reset and a choice will be presented to “Reset PIN”Then you can go to the first page and add a new pin.
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