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Replies posted by HoiIndikW

22 Replies

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LauraBSidekick (Customer)

asked in Service (Touch Apps, MWO, MRO)

Are Work Task Steps visible on MWO when using Task Bundling?

Hi Uthpala, Could you please let me know other options you are planning to add in 24R1? I have a customer to use the Bundle Task functionality but we need to see more details on that page, for example, Materials tab, Planning Tab etc… /Indika @Uthpala

LauraBSidekick (Customer)

asked in Service (Touch Apps, MWO, MRO)

Are Work Task Steps visible on MWO when using Task Bundling?

Hi Uthpala,Could you please let me know other options you are planning to add in 24R1? I have a customer to use the Bundle Task functionality but we need to see more details on that page, for example, Materials tab, Planning Tab etc…/Indika

HoiIndikWSidekick (Partner)

asked in Service (Touch Apps, MWO, MRO)

Crew Resource Enhancements

Hi, Looking for ability to transact, administer and report all crew related work from the field in the Technician Portal solution. Currently those are only available in MWO. What is the plan to include same functionalities in Tech portal? Have same question for Bundle Task handling features.

ChristopheSidekick (Partner)

asked in Alliance

web dispatch console activity view + map

not sure about map. but the dispatch console activity card, you can check if you can add the customized field in Dispatch Console Activity Fields Settings. Thanks, Ye Hi @YeLi,From where we can find this page in IFS?Best regards,Indika

HoiIndikWSidekick (Partner)

asked in Assets (Asset Management)

Service Quotation Tax details

Hi @Nethmini Kosvinna,Thanks for sharing this.Best regards,Indika

HoiIndikWSidekick (Partner)

asked in Service (Touch Apps, MWO, MRO)

Workflow Configuration for mWO Service in Cloud: User Guide

Hi @Bimsara Geethachapa,Yes I can access this link and then found the Workflow Configuration page which is helpful. are there any other links? Best regards,Indika

HoiIndikWSidekick (Partner)

asked in Service (Touch Apps, MWO, MRO)

Workflow Configuration for mWO Service in Cloud: User Guide

Hi @AveTonitM ,Thanks for checking. Yes I thought the same that links are broken now due to the recent changes of partner portal.@Bimsara Geethachapa, is it possible for you to create new links which can be accessible by partners. Best regards,Indika

HoiIndikWSidekick (Partner)

asked in Service (Touch Apps, MWO, MRO)

Workflow Configuration for mWO Service in Cloud: User Guide

Hi Bimsara,None of these links are accessible from my end, so could please attach these documents here.Best regards,Indika

HoiIndikWSidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

How to change Max Idle time in IFS Cloud

Hi @Himasha Abeywickrama and @Kasun Balasooriya,Thank you for your answers.Best regards,Indika

HoiIndikWSidekick (Partner)

asked in Assets (Asset Management)

Changing the serial object id for customer order delivery

Hi @Mayura Wasantha,Thank you for your reply. Let’s try to create a custom event for this.Best regards,Indika

HoiIndikWSidekick (Partner)

asked in Service (Touch Apps, MWO, MRO)

Setup to enable Automatic clocking in MWO

Hi Dakshinie,Thanks a lot. It works now.Best regards,Indika

HoiIndikWSidekick (Partner)

asked in Service (Touch Apps, MWO, MRO)

Setup to enable Automatic clocking in MWO

Hi Dakshinie,I have granted above mentioned security groups and enabled Automatic Clocking at site level. What else needs to be done?Best regards,Indika

HoiIndikWSidekick (Partner)

asked in Service (Touch Apps, MWO, MRO)

Issue connecting IFS MWO Service

Hi Dakshinie,Yes I can confirm that the issue is solved now.Thanks a lot for your help.Best regards,Indika

HoiIndikWSidekick (Partner)

asked in Service (Touch Apps, MWO, MRO)

Issue connecting IFS MWO Service

Hi Bandula,Great that solved the issue. But now having an initialization issue.Do you have a document which describes required setup to initialize/sync MWO data properly?Best regards,Indika

HoiIndikWSidekick (Partner)

asked in Service (Touch Apps, MWO, MRO)

Issue connecting IFS MWO Service

Hi Bandula,Yes I have and these are the values I have entered,Best regards,Indika

HoiIndikWSidekick (Partner)

asked in Service (Touch Apps, MWO, MRO)

Issue connecting IFS MWO Service

Hi James,Yes that has been configured. Best regards,Indika

HoiIndikWSidekick (Partner)

asked in Service (Touch Apps, MWO, MRO)

Issue connecting IFS MWO Service

Hi Dakshinie,Thanks for providing this information. Really useful.My user has almost everything you have mentioned here but still get the same error. Best regards,Indika

HoiIndikWSidekick (Partner)

asked in Assets (Asset Management)

Dataset setup in IFS Cloud 21R2

Hi Dakshinie, Many thanks for sharing this information. I was able to setup a dataset properly. Best regards,Indika

HoiIndikWSidekick (Partner)

asked in Assets (Asset Management)

Not possible to use the RMB option “Scrap Parts at Supplier” when an active work order exists

Hi Yasanthi, Thanks for your update. Could you please let me know the relevant bug id or the solution id for this correction, since I can’t view this case which belongs to a different customer. Best regards,Indika

HoiIndikWSidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

ClickLearn for Aurena

Is it possible to record ClickLearn sessions for IFS Aurena? If yes, how to do that and what is the setup required? Hi, Yes you can record clicklearn session for IFS Aurena. Please check if you are using clicklearn studio or clicklearn Attain version(Latest cloud version). You will need these connectors installed for your google chrome. Blue : Clicklearn chrome assist (Not mandatory) Red: ClickLearn chrome connector (Mandatory) Let me know if you have any question. Hi RajanKhatri7,This worked for me and really helps.Many thanks for your answer. Best regards,Indika

HoiIndikWSidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

ClickLearn for Aurena

Hi William, Thanks for your answer. I will post a message on the ClickLearn portal to get more clarification on the tool. Best regards,Indika

HoiIndikWSidekick (Partner)

asked in Assets (Asset Management)

Not possible to use the RMB option “Scrap Parts at Supplier” when an active work order exists

Hi Kelum and Kushan, Thanks for your replies. This is in Apps10 and issue exists.I have already checked this solution and verified the behavior in Apps9. It is not possible to create the external PO for the serial in Apps9, which doesn’t seem to be a good option either. Anyway, in Apps10 the behavior has been changed with the induction of work task concept. Best regards,Indika

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