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Replies posted by Muthujayashree

18 Replies

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MuthujayashreeSidekick

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Date Comparison in FSM Web Client

Hi @Saranga Amaraweera, Thanks For the Reply, Its Based on Input Parameter .how to I compare the User_def_dttm with request.created_dttm in quick search , if I provide the value has request.created_dttm its displaying invalid date .ThanksMuthujayashree R

MuthujayashreeSidekick

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM Sync Rule Condition

Hi Anjula , Thanks for the Reply .I am facing an issue in xml code while giving the SQL query in right operands . please find the screen shot of the error can u please tell me what is the issue .ThanksMuthujayashree R

MuthujayashreeSidekick

asked in Service (Touch Apps, MWO, MRO)

Input Xml

thanks @Saranga Amaraweera

MuthujayashreeSidekick

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Sequence Generation /Step Order in Task Steps table in task screen (FSM)

@Lee Pinchbeck Thanks for the answer .I need the same functionality in a new Screen which is designed since i could not find in custom metadata or UI Design Property . Can you Tell me more how it is done based on new button click.No, i Don't need to change . thanks MuthuJayashree R

MuthujayashreeSidekick

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Sequence Generation /Step Order in Task Steps table in task screen (FSM)

@Lee Pinchbeck thanks for the response . i am asking how that sequence is generated automatically by clicking new button . can i know where this condition or Property is applied for automation for sequence in task steps.thanks MuthuJayashree

MuthujayashreeSidekick

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM Mobile Attachment

Thanks @Lee Pinchbeck for the response .Can the technician View the List of attachment from Mobile and then Download only that attachment .thanks MuthuJayashree R

MuthujayashreeSidekick

asked in Service (Touch Apps, MWO, MRO)

Initial screen in mobile

Thanks @Lee Pinchbeck for response .

MuthujayashreeSidekick

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

count down timer in FSM mobile

thanks @Lee Pinchbeck for response.

MuthujayashreeSidekick

asked in Service (Touch Apps, MWO, MRO)

Initial screen in mobile

Thanks @anmise and @Lee Pinchbeck Hi @Lee Pinchbeck , Through client script it works fine i.e in the tap event when i apply the script i am able to navigates to demo screen code: goToScreen("Demo"); even i add a menu under home and provide the screen name , i am able to open “Demo” screen. can you tell me which is the code table that your referring to .thanks Muthujayashree R

MuthujayashreeSidekick

asked in Service (Touch Apps, MWO, MRO)

Initial screen in mobile

Thanks @anmise and @probenbeh ,i have created a customized screen called Demo and the screen type is standard , i have given in the App param value as Demo , but still i am getting the home menu .i have re-initialized the device and re-installed it .can please let me know what is the reason why it is not getting displayed as initial screen .screenshot of Demo screen and App params : thanksmuthujayashree R

MuthujayashreeSidekick

asked in Service (Touch Apps, MWO, MRO)

Initial screen in mobile

thanks for the responses , i am taking about FSM mobile.i provided the customized screen name in the app param but still able to see the home menu after login .i have initialized the device also .can you please tell me what is the step that i am missing.thanks muthujayashree R

MuthujayashreeSidekick

asked in Service (Touch Apps, MWO, MRO)

Web Client secondary color change

Thanks @NisalG for the response .

MuthujayashreeSidekick

asked in Service (Touch Apps, MWO, MRO)

Web Client secondary color change

hi @NEKULK thanks for the response , but i have already deployed the golbal.xaml file and able to see the customized theme in smart client , but how can we see the same in web client portal since there is one app param that can be set to change the primary color but there is no app param to change the secondary color .so can i know how can we change the secondary color in web client portal .thanks muthujayshree

MuthujayashreeSidekick

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Custom Theme

Thanks for the responses

MuthujayashreeSidekick

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Custom Theme

Hi @Lee Pinchbeck ,thanks for response , its not displaying in the UI Theme menu in FSM. How to apply the Custom theme so it can be reflected in application. thanks Muthujayahree R

MuthujayashreeSidekick

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM Mobile - data reflection in back office

can u tell me , what is the error “incorrect datatype” for . here is the code var personId = getUserInfo("PersonID"); var Y = 'Y'; var rowId = getDBValue(stringFormat("select metrix_row_id from person where person_id = ''",personId )); var taskTrans = generateDataTransaction("person", "UPDATE", stringFormat("metrix_row_id = ", rowId)); taskTrans = addToDataTransaction(taskTrans, "metrix_row_id", rowId); taskTrans = addToDataTransaction(taskTrans, "person_id", personId); taskTrans = addToDataTransaction(taskTrans, "user_def11", Y); saveDataTransaction(taskTrans, getMessage("person", "LABEL"));

MuthujayashreeSidekick

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM Mobile - data reflection in back office

thanks for your response , can you share the script document .

MuthujayashreeSidekick

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM mobile SYNC

Thanks for your response , The example with you provided is working fine but the think is when i create a new user_def field in person and store the data in that field , the data in that field is not synced to mobile and data is available in the database . i have added the attrs for user_def field in the syn rule for person . where am not getting the data, once the data is available at the database but after i initialize i get the user_def field value , can you tell whether i am missing any steps. Thanks muthujayashree

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