No, we don’t have a solution yet. However, we have noticed that if we assign all our parts Infinite Capacity Planning instead of Finite Capacity Planning then it does work. So IFS think that there’s a memory/timeout bug or, in their words “Most probably the error has occurred due to a timeout in a backend query”.So maybe try to change all your Finite Capacity Planning parts to Infinite Capacity Planning, and see if that’s the cause. I know that doesn’t give you a resolution, but hopefully it helps you narrow down the cause.
Thank you for this information, Anna. It helped us!We didn’t have access to the video but our implementation consultant did, so I watched it.Here’s some more that we learned (in IFS Cloud version 23R1):Navigate to the Scheduling Optimization and Machine Learning Configuration page. Add a new ML Configuration. Choose an arbitrary Configuration ID. Enter your PSO RESTful Gateway URL. You get this by downloading Remote PSO Deployment from Download Artifacts on your IFS Build Place. Enter ‘ML2.0’ as your PSO Account ID. Enter the IAM Client Secret and a password. Navigate to the Object Properties page in IFS Cloud. Filter the Property Name column by ‘%SCAN%’ to find relevant records. You should find a record with an Object LU of ‘CustomerOrder’. Edit that record to match the configuration in steps 3. So Property Value is ‘ML2.0’. You should now be able to navigate to Scan Customer Order and use it.Here's why the above didn't work for us, in case anybody runs into the same difficultyTo perf
We’d like to enable the Machine Learning Service too but for a different pre-trained model - Customer Order Automation. How do you enable the Machine Learning Service please?
Is there any update on this, please? We’d like to do the exact same thing.
Is this feature, promised for 22R2, available yet? We’re on 23R1 and we can’t get it to work. It will be a blocker for our implementation if we can’t send emails through Microsoft Office 365.
That was really helpful! Thank you very much.Sorry for the late response; I was waiting on other stakeholders to confirm.Really appreciate your help.
Found it!Many thanks, Kristen.
Thank you for the fast answer, Anmise!
Hi!Is there any update on this? Kristen said it would be available to customers “later this Summer (2021)”. It’s now summer 2023. Please can somebody in the know post a link to it?Thank you,Benjamin
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