Replies posted by MaheeshaK

11 Replies

M
Do Gooder (Employee)
MaheeshaKDo Gooder (Employee)
asked in Document Management (DocMan)

Feedback Needed on IFS Geo coding Provider

Thank you so much for the shared information. 

3
M
Do Gooder (Employee)
10 days ago
M
Do Gooder (Employee)
MaheeshaKDo Gooder (Employee)
asked in Service (Touch Apps, MWO, MRO)

Enhancement request: Optimizing Mobile Work Order Survey Loading Time Across Different Operating Systems in IFS Cloud

Hi Alex,Sure, I will add the idea (Share Your Ideas | IFS Community) 

2
M
Do Gooder (Employee)
1 month ago
M
Do Gooder (Employee)
MaheeshaKDo Gooder (Employee)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

GPS Fix is not visible in PSO WB

Hi Alex,Yes, Device location has been sent. But longitudinal and latitude coordinates are sent as Zeros!I am using 23R2 SU4  

3
Alexander Heinze
Superhero (Employee)
1 month ago
M
Do Gooder (Employee)
MaheeshaKDo Gooder (Employee)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Breaks Appearing in PSO Workbench for User Without Assigned Breaks

Thanks Alex, it solved my problem.

4
M
Do Gooder (Employee)
1 month ago
M
Do Gooder (Employee)
MaheeshaKDo Gooder (Employee)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Breaks Appearing in PSO Workbench for User Without Assigned Breaks

Hi Alex,  

4
M
Do Gooder (Employee)
1 month ago
M
Do Gooder (Employee)
MaheeshaKDo Gooder (Employee)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Activities and Resources Not Appearing in PSO WB

Hi Alex,Thank you so much. This works !

6
M
Do Gooder (Employee)
1 month ago
M
Do Gooder (Employee)
MaheeshaKDo Gooder (Employee)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Activities and Resources Not Appearing in PSO WB

Hi Roel,Yes, both the locations are available in audit as well. 

6
M
Do Gooder (Employee)
1 month ago
M
Do Gooder (Employee)
MaheeshaKDo Gooder (Employee)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Activities and Resources Not Appearing in PSO WB

Hi Roel,I have generated shifts for the above-mentioned resource and the shifts area also available in the audit file. 

6
M
Do Gooder (Employee)
1 month ago
M
Do Gooder (Employee)
MaheeshaKDo Gooder (Employee)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Resources are not showing in PSO WB

The issue has been resolved. If no resource shifts are generated to resources, they will not appear in the PSO Workbench. Therefore, it is necessary to generate schedules and capacities.

1
M
Do Gooder (Employee)
2 months ago
M
Do Gooder (Employee)
MaheeshaKDo Gooder (Employee)
asked in Document Management (DocMan)

Images are appearing as Thumbnails not as full size photos in work task.

Hi @hasise / @Mathias Dahl ,I am testing with App 10 IEE, UPD 15. IFS MWO Service 10 version: 10.22.1447.0 The issue cannot be replicated when directly attaching images through the IEE app itself. The problem only arises when attaching images through the MWO app. Do we need to enable any settings to resolve this in media library?      

4
Mathias Dahl
Superhero (Employee)
3 months ago
M
Do Gooder (Employee)
MaheeshaKDo Gooder (Employee)
asked in Service (Touch Apps, MWO, MRO)

No Records in Service Contract Line in MWO app

Hi @Alexander Heinze, Could version is 23.1.7, is there any sync entity, or database task that I should run? 

3
Alexander Heinze
Superhero (Employee)
4 months ago

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