Question

No Records in Service Contract Line in MWO app

  • 21 December 2023
  • 3 replies
  • 34 views

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Hello Experts,

While creating a new work through MWO app, there is no records are available in Service contract lines. 
Can anyone guide me on how to sync records from the back office to MWO app? I appreciate any insights you can provide.

 


3 replies

Userlevel 6
Badge +18

I had reported this in 23.1.4 and it was fixed in 23.1.6 and 22.2.13. What release/SU are you on?

Badge +5

Hi @Alexander Heinze,
 

Could version is 23.1.7, is there any sync entity, or database task that I should run? 

Userlevel 6
Badge +18

It was an issue with the PscSrvLineObject entity sync, strange that you still see the problem in 23.1.7. 

 

If you cannot get it resolved and create a ticket, do mention JIRA SMZMWO-8142.

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