Thanks for your answer, we’ll give it a try!
Hi,I’ve checked with the team and found out there were at least three entities added to the core release. So we get failed transactions for MediaItem and hopefully we’ll reconfigure it later (objversion is string for some reason). Then we get an error in IEE for FaPhysicalCountDetail. [Entity("FaPhysicalCountDetail", "FA_PHYSICAL_COUNT_DETAIL", "WorkOrders" , PackageName = "FA_PHYSICAL_COUNT_DETAIL_API" , WriteEnabled = true , OwnershipQuery = FaPhysicalCountDetail.OWNERSHIP_QUERY , DeliveryMethod = EntityAttribute.DeliveryType.PushAndBatch , DefaultSchedule = "EVERY 00:01" , TableName = "FA_PHYSICAL_COUNT_DETAIL_TAB" , ObjversionFormat = "number" , TransactionGrouping = "WorkOrders:@SEQ_NO@")] class FaPhysicalCountDetail : DynamicEntityResource { public const string OWNERSHIP_QUERY = @" SELECT t1.owner FROM MOBILE_WORK_ORDER_OWNER t1"; #region Fields private long mSeqNo;
Hi,The fault is in MWORKORDER_4_1 event which has FaPhysicalCountDetail entity. Objversion format is number for all marked entities in cloud DLL. There might be an exception to that for MediaItem entity, it’s string… Probably incorrect, but it used to fail the same way a few years back. However, it’s true for the rest - SQL statement does not compile without quotes. Marked events require fixing and their respective objversion formats in cloud DLLFixed assetsGenerated statement copied to Oracle SQL Developer
Thanks a lot for your answer, Andres!But some time ago we have seen the reference to such tool as Model Template Generator or something like this.As I remember this tool helps with code conversion.Also, the meaning of this tool you could see in some projection files as "// MTG Version: 1.18// Enterprise Explorer Source: tbwWorkType” in "GENERATED FROM APF" part.Is it possible to get this tool somewhere?Or may be you could forward us to person who can help with such question?Thanks in advance!Best regards,EPSDANMI
Hi, Kapila!All customer users log in using the PIN. Authentication method is ADFS."Also can you please confirm the first pending transaction in your device sync Monitor. Please embed a screenshot.” What do you mean? If you are about the problem with a lot Out messages, then this case occurred on one customer user device. And this user has already done initialization - so, he doesn’t have any Out messages anymore. As for pending transaction - we didn't find any on the device sync Monitor while the problem persisted.BR,DANMI
Hi, Kapila!Here are device logs and J2EE logs (see in attachment).BR,DANMI
What’re these Sign and Fetch messages?How the device can have the corrupted transactions if we don't see any?We have such situation for two more users, but their last access dates are from the middle of October.Sure, we can have a close look at IEE side, but now this problem user has re-initialized his mobile client and all accumulated messages were gone.Kapila, what is your advice if the similar case will appear?What can we do from our support side to resend such out messages?Or it is not possible to affect the situation?Thanks in advance!BR,DANMI
And again - thanks for participating in conversation!As for out messages - all of them are from same device that is active at the moment. User has only one device at the same time. The main problem here is that part of user’s data not yet received by the server. It is gone from mobile client, but not received in IEE. We cannot find there is this information now.All is good on mobile, but not so in IEE.Out messages contain such significant information as server/client key exchange and we propose that server cannot write all received data due to key exchange is not over and data is not "trusted”.Of course, this is only our guesses.All advices/comments/proposals are appreciated!BR,DANMI
Thanks a lot for the answer!"...then it means device has not managed to connect to the IEE for some reason or it managed by failed.” - As we see from situation - the thing is that server cannot send any data to mobile client. User can work normally and proceed with existing tasks - accepting them, starting and closing. Also, the last access date is normal - always near to actual. So, it means that device has connection with IEE. Somehow there is no reverse connection - from server to device."Are there any pending transactions in the device?” - No, there are not. All is clear from this side. At some point we see the following error in mobile client log: "Server returned [401] Unauthorized”. And this error is followed by such warnings: "Broken is True- InvalidCredentials” and "Broken is True- RequiresActivation”. But at the same time it was possible for user to continue the work without initialization or re-initialization.The main question here is - how to avoid such situation not allowi
Thanks for answer, James!I've already read all the information about the Sync Rules from appropriate Help pages.As for the question logic I can mention the situation with client temporary/server generated keys issues while creation of Work Task from mobile.Creating the Task from mobile, we have the temporary client keys (for Work Order, Work Task and so on).Then, client sends all the information about newly created Task to server and gets back the server generated keys putting the received data to the CLIENT_KEYS_MAP table.But local mobile client Work Order and Work Task tables are not updated with server keys staying with temporary ones.And data rows for created and sent Task from these tables also not deleted.Refresh of this information occurs only after Batch sync, which triggers once a day at night.So, if we send this Task back to this user/device before Batch sync and start working with it, we have all the transactions using client temporary keys instead of server keys.Furthermore
I found a workaround which involves a bit of manual work. So, AppServer has to be switched off. Service from DevStudio gets deployed into local server’s ...\wls12210\user_projects\domains\...\autodeploy.Inside ifsservices.ear I open both purchaserequisitionservice-ejb.jar and ifsservices.war, then from .war file deep inside I copy service classes into .jar of the same depth and save changes.After AppServer has started, the service class is found and if deployed to external IFS server, is visible in Interface Browser.
Thank you very much, @Tomas Ruderfelt ! Your suggestion worked. Despite the Studio is showing [index not found] in red, I can now generate projection code and all the necessary dependencies are picked up.I’ll then create a script to call that index rebuild from create_project_root.cmd.
I tried to report an issue from Developer Studio, but got a message:JIRA isue was not created because: gbglcrd10So I’ll just post report here: Steps to ReproduceFirst of all, _create_project_root.cmd is called to create a new project folder. IFS Customization project is created for existing folder with Build Home folder provided. Build Home folder gets indexed and build_home_index.zip is created. Now I can browse components in that folder.Later on, when I update contents of BuildHome, say, one of components gets customized and additional entities are added and I need to reference those in my projection; BuildHome displays same old index [index is ... days old].Actual BehaviorI press Refresh Cache or Clear and Refresh Cache on BuildHome nothing happens and I get an error in Notifications tab which is a NullPointerException.Expected BehaviorI would expect to build_home_index.zip recreated and display the actual contents, just like when I remove build_home_index.zip from BuildHome.Troubl
I got back to the problem and found that a build_home_index.zip cached in %AppData% gets updated from BuildHome path. If I remove index from BuildHome, I get the actual content, but projection won’t find dynamic entities.So the question is - how can I force BuildHome reindexing externally?Refreshing from context menu throws null-pointer exception as above.
Thanks for fast answer!Ok, if not to use WT assignments, then what else can be done to cover the situation requirements?May be another functional?
Neither of you mentioned.I think it is system limitation.With possibility to make workaround or create enhancement.And provide it to customer.
Hi, Mathias!Thanks for answer, again!May be my problem description is not completed as it should be.Customer already has 14 level KKS code for Object ID.It means that real Object Id is CBG.GP.IL.IL.PO.L2, CBG.GP.IL.IL.PO.L10, CBG.GP.IL.IL.PO.L11,...I've mentioned not the full code, but simply the example part where sorting not works as expected.Building the tree using KKS system customer didn’t think about sorting, the main thing was the correct Object position in future structure (by levels).Your provided variant with changing codes is not worth for us.Modification also sounds not good idea.We’ve provided following solution - to use position field with numbers to sort by.And with small customization (adding this field to object graph form sorting clause) I think we receive appropriate solution for customer.
Sorry, maybe formulation of my question is not so clear.Could you, please, tell where in integration source files I can find that Apply Edits and Query are used?Searching through gisint folder for these mehods don’t give any results.As I understand the representative - he would like to receive answers (the easiest way) and not to make any analysis on his own (the harder way).Otherwise I would simply show him the integration and not thinking about the help of community with these questions.Thanks!
Mathias, thanks for your help.I’ve read all the functional documentation.But this question above asked me 3rd party representative from ArcGIS side.This representative cannot directly analyze GIS integration implementation in IFS, but he wants to understand about service capabilities to provide for this integration to optimize the load speed of map. And, that’s why, he wants to know what methods from the list are used.I think these questions are a little bit deeper than can provide any standard documentation.And, thus, I’ve decided to ask my question here.Anyway, I do appreciate any kind of answers.
Thanks a lot for your answer!And maybe you can tell about the FileServer REST API methods GIS Map form waits for?I mean any of following:Append, Apply Edits, Extract Changes, Query, Query Domains, RelationshipsCould you tell where to look in to be sure?Some documentation or event js file.Thanks!
Thanks for answer!Customer does not use Time Card/Time Registration, it is necessary to make this check in Service & Maintenance only for Task Assignments. On a Gantt diagram I see that this resource is unavailable. And Resource planning search also does not provide this resource. But there is no any warning from the system when employee on annual leave is assigned to Task on those days.
This annual leave is registered as Absence with appropriate type.
We have the Application Server URL there. What exactly we have to enter for this URL? ADFS URL?Thanks!BR
Thanks, Tommy!Which exactly URL we should check?URL on ADFS side for App Server or for Touch App server? Or redirecting URL in Administrator Console for Touch Apps? BR
Yes, this worked for us. We’ve got the new record from mobile. Thanks for your assistance! It was very helpful!But now we have the problem with client key replacement with the server key on mobile. Nothing happens with synchronization, the temporary client key still there. Only when we made initialization we’ve got the client key changed.
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