Hi, All!
Our customer has issue on windows mobile client, when user made all the necessary actions with the work task and closed it, but there was no any progress appeared in IEE.
None of the failed transaction can be found for this user in IEE.
Also, Sync monitor page on mobile client shows "Idle” and the transactions list doesn't contain any.
After the investigation we see a lot of Out messages (~11k for about a week) accumulated in IEE and not sent to mobile client back.
We, together with customer, restarted the tablet, closed and started the mobile client, but without any success.
Is there any suggestion what to do to move forward such amount of accumulated and not sent Out messages? Is it normal situation? How can we force resending these messages?
Thanks in advance!
BR,
DANMI