My company has been having an issue with a single part when we manually issue it to a shop order. This isn’t consistent for this one part, meaning one moment it will take 5 minutes to save the page when manually issuing and the other moment it is instantaneous. To troubleshoot this, we created a separate part from scratch that was the same without using the “copy part” functionality and we found that for a bit this was working, manually issuing was instantaneous, but eventually we were back to that new part taking around 5 minutes to manually issue. We ran a debug session to see what exactly is the hold up and it shows that one API (&AO.Shop_Ord_Util_API.Manual_Issue) took around 100k ms to complete. Has anyone else had this problem and how did you fix it?Again, this is for one part. We have more than a handful of similar parts that are setup the exact same way that don’t have this problem.Any help is appreciated.
My company is wanting to set suppliers inactive and we know how to set the expiration date on the Purchase Tab > Misc Supplier Info sub-tab but the definition of the field says “The date after which details of the supplier are not to be retained. The expiration date only controls the creation of new transactions in the system for the supplier”. The first bit is what’s throwing us through a loop. Does this mean that IFS will purge the historical records of the supplier (e.g. purchase orders, invoices, etc.)?
We have written a function that will create a list of orders as document text on the shipment header with a document text output type that allows printing on “Customer Debit Invoices” and “Customer Credit Invoices”. We thought that if we mirrored the setup of other document output types that print on invoices that simply adding document text to the header of the shipment with order details etc, would print. This is not the case. The collective invoice is only pulling in document text that has been specified on the customer order it seems. Is there something different that I’m missing as to why it won’t pull in document text from the shipment header into a collective invoice?
We would like to print a pro forma invoice for a given shipment but the option is grayed out. The shipment is in “Completed” status and we’d either like to print it manually by RMB in the header of the shipment > Print Pro Forma Invoice OR have it as an optional event for the shipment type. The help says that this should be as easy as RMB in the header and clicking Print Pro Forma invoice and the only prerequisites are as follows: The shipment must be in Complete or Closed status before you can print the shipment pro forma invoice. In order to print the customs value it must be manually defined for each customer order line. The customs statistics number will be printed for both inventory and non-inventory sales parts as well as package parts, when defined in the respective inventory part, non-inventory sales part and package part records. The net weight will be printed for both inventory and non-inventory sales parts as well as package parts, when defined in the respective sales
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