Replies posted by Brian Turner

11 Replies

M
Do Gooder (Customer)
mancelticDo Gooder (Customer)
asked in assyst General

How can contact users be tagged on events so they can watch the progress of work?

When selecting Offerings from the Self Service catalogue, it is possible to add ‘followers’.  This concept will allow the logging user to add additional user who will have visibility of the logged event.  Further information is available below:Followers

2
M
Do Gooder (Customer)
9 months ago
R
Do Gooder (Customer)
R-CHRISDo Gooder (Customer)
posted in assyst General

Configuring assyst Web display to use Dark Mode

Hi ChrisIf you are wishing to log an Idea, then this should be completed using the form below:Join the conversation | IFS CommunityIn doing so, once completed this will be assigned automatically to the correct team who review and process all Ideas.At present, you have added a thread to the assyst General channel.  Here, issues can be discussed with other users of assyst who may be able to offer you a workaround to your requirement.  This being so, you should continue to monitor this thread for feedback but I would suggest complimenting this with an Idea using the link above. Here, you should include details relating to the impact and urgency that the lack of feature has to your business as this helps prioritize accordingly.

2
K
Hero (Customer)
10 months ago
ckmyers
Do Gooder (Customer)
ckmyersDo Gooder (Customer)
asked in assyst General

Is there Documentation/Training Material for Workflows?

HiYour first point of call should the the following Wiki document Workflow Theory This provides a high level overview of Workflows.  It also contains links to further pages detailing how to design and create workflows.Once you have reviewed this documentation, any further questions that you might have can be addressed separately.

3
ckmyers
Do Gooder (Customer)
1 year ago
C
Do Gooder (Employee)
CraigWhytockDo Gooder (Employee)
asked in assyst ITOM

ITOM SKU information for Software License Reconciliation

Currently, we detect the SKU during discovery.  However, there is no reference made to a SKU database using this to ascertain the information that you require.This should be progressed as a an Idea for inclusion in a future release

1
Brian Turner
Sidekick (Employee)
1 year ago
N
Sidekick (Customer)
nwestSidekick (Customer)
asked in assyst ITOM

CMDB/ITOM Implementation

Happy to discuss.  Both modules can be implemented independently and integrated when required.  I’ve experience with both ITOM and CMDB so feel free to ask what you might and I’ll answer accordingly

2
K
Do Gooder (Customer)
8 months ago
M
Do Gooder (Customer)
momdcDo Gooder (Customer)
asked in assyst ITOM

Export Critical-Important-Normal deployed patches report

HIMany thanks for raising this issue.  You have, however, raised this as a question.  This should be raised as an Idea.  Can you raise this again, copying the statement above, and log this as an idea?  When logging, be sure to select the ‘Idea’ radio button  In doing this, it will be progressed by the correct team within IFS.

1
Brian Turner
Sidekick (Employee)
1 year ago
Arbetrayer
Do Gooder (Customer)
ArbetrayerDo Gooder (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFSDB Lost TNSPing and RDP simultaneousely on wire. Wifi works great.

If this has not already been moved, I would suggest the ‘Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)’ channel

4
Brian Turner
Sidekick (Employee)
1 year ago
Arbetrayer
Do Gooder (Customer)
ArbetrayerDo Gooder (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFSDB Lost TNSPing and RDP simultaneousely on wire. Wifi works great.

You have raised this query within the IFS assyst Channel whereas your tag suggest that this is an IFS Apps issue. Would you be able to clarify so that we can address or direct to the correct channel?

4
Brian Turner
Sidekick (Employee)
1 year ago
D
Do Gooder (Customer)
DwagyZDo Gooder (Customer)
posted in assyst ITOM

support to discover and monitor Oracle 19c or 21c App - DB

Progressing via IdeationSupport to discover and monitor Oracle 19c or 21c App - DB | IFS Community

1
Brian Turner
Sidekick (Employee)
1 year ago
D
Do Gooder (Customer)
DwagyZDo Gooder (Customer)
asked in assyst ITOM

support to discover and monitor Oracle 19c or 21c App - DB

Hi At present, we support the discovery and monitoring of Oracle up to, and including, version 12.  Support for versions 19c and 21c is to be added.  So as to record that this is a feature that you require, could you complete the following form stating the impact that the lack of this support currently has on your business Share Your Ideas | IFS Community

1
Brian Turner
Sidekick (Employee)
1 year ago
ProHarikS
Sidekick (Partner)
ProHarikSSidekick (Partner)
asked in Assets (Asset Management)

Learn Data Management

You can find the ITOM database tables and ERDs at the following location https://wiki.axiossystems.com/assyst11-4Wiki/index.php/Category:Database_Schema_ITOM

4
B
Do Gooder
1 year ago

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