IFS Solutions

30717 Topics

jolsonDo Gooder (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

I am new to FSM and currently enrolled in the IFS Academy. What advice and resources would help me learn the product faster and better service my future clients? There is a lot of information to digest, and not all of it can be covered by the course.

1883

4 years ago

SOPRUSDo Gooder (Employee)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM Person and Place

I am new to FSM, when we have a Person, we can define Places connected to this person. In Place record, we can also connect persons to it. Why we need to define it in two places? What are the difference between those two connections?

1742

4 years ago

RcoubrouHero (Customer)

asked in Finance (Financials)

Bank Reconciliation process - automatic Transaction Matching

Hello, We are looking to use the Bank Reconciliation process where we upload from our bank the cashed checks so we can mass “cash” them. Our daily files could be quite large. When we test this process and let’s say want to remove the bank statement due to an error, it’s telling us we need to unmatch each check first one at a time! This would be very time consuming! I remember testing this in version 7.5 and pretty positive I could just remove the whole thing without performing this function. Does anyone know of a way to remove the bank statement in version 9 without having to go to each line to unmatch? I may just be missing something in set up. Thank you in advance!

10684

4 years ago

SORBJAHAUSidekick (Customer)

asked in Insights (Business Reporter and Analysis Models, EOI)

Rolling info in IFS

We heard that it’s possible to notify our users with rolling text inside of IFS. Does anyone knows how this is enabled and can be used? I think the rolling text will be visible in the address field in Enterprise Explorer. (is this possible in Aurena as well?) Wants to notify users with info about upcoming updates, important actions, etc.

7745

4 years ago

Vernon AndersonSidekick (Employee)

asked in Distribution (CRM, Commerce)

CLEAR explanations of interactions of dates on customer order and purchase order lines.

All too often, a customer will ask us about the relationship between the date fields on a customer order line and what one should or can be able to change and what the ultimate effect of those dates are elsewhere in the system. The help text can be rather unclear on these fields; target date on the customer order. It would be nice if we had a quick reference on these fields and what field should be changed and when. It would be nice to know what roles would or should change what dates. Thanks!

5183

4 years ago

RutJWhalenSuperhero (Partner)

asked in Products (Manufacturing, Products, Engineering)

Setting a default value for OCCURENCE_FREQUENCY on the Risk Assessment screen.

Current Version: IFS Applications 10 UPD 6 The user has requested setting a default value for the OCCURENCE_FREQUENCY field on the Risk Assessment screen. The LOV is from the Frequency tab in Risk Potential Basic Data. The field isn’t Mandatory. Is the only way to create a Template then set the template as default? I thought I had done something similar using Conditional Fields > Create a Value Set. However, Add Value Set is greyed out for the field Frequency (Occurrence Frequency) Please advise.

1802

4 years ago

HOOJAGRDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Event with stream action

We have created an event, it will be triggered when the name of the user changes, the mentioned user in the custom field gets an Stream. This works, but we have one issue: What we want is, that the user, who gets the stream, immediately could go to the salespart mentioned in the stream (via the link in the stream). We think we could arrange this in the screen below, but we are not sure. Anyone who knows? At this moment, when we got to the stream, we get an empty salespart field. Thanks in advance

4254

4 years ago

baris.haliciHero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

How to add Lobby Element Icon?

Hi, How to add Lobby Element Icon as pictured? The example I want it to be

8042

4 years ago

dhanikwSidekick (Customer)

asked in Finance (Financials)

Does ISO20022 support FX payments?

Q1. Does the ISO20022 payment format work with foreign currency payments? When we initially set the payment file in UK we were advised that it worked only for domestic BACS payments. Can you please advise if the functionality has been extended for foreign currency payments (example SEPA payments)? Q2. If the answer to Q1 is yes, then what versions of IFS support this?

2101

4 years ago

RutJWhalenSuperhero (Partner)

asked in Products (Manufacturing, Products, Engineering)

MWO Touch Apps invalid URL

Downloaded Touch Apps MWO Maintenance 10 onto Android machine. Added the Redirect URL ifs-app.com.ifsworld.mwo10://app in IFS Middleware Server Admin Console But still receive the following error: Somethin went wrong! Reference: IDP-5RGrwta2bKzm Code: IDP_PROTOCOL_FLAW Message: Request failed to fulfil protocol requirements Information: Invalid redirect URL

7566

4 years ago

imharshit003

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

How to hide/unhide the screen from Navigator in IFS Aurena

Dear All, Does somebody know how to hide/unhide the screen from Navigator in IFS Aurena. Thanks in advance! BR, HA

4455

4 years ago

jbernardoHero (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Business rule Alert - Previous Service History

i’m really stumped on how to put together this business rule. basically if a piece of equipment has been service more than 3 times within the last 30 days, we want a pop up alert to notify the user of these details. This would be before insert of a request (or after if that works best) It would be similar to how when you create a request for a place that has existing service calls

530

4 years ago

dmanueleHero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Track User Activity

I am interested in tracking user activity in my IFS8/Oracle 12c system. The type of information I am interested in is: When was a module or transaction last used? Which users are using which modules or executing which programs? What are the most frequently used modules or transactions? What modules have the highest CPU usage? When I query gv$session I can see the current users and what they are executing, but I am looking for historic data. I know this information might be available from Oracle OEM, but due to separation of duties, I do not have access to this tool.

14592

4 years ago

Marcelle NGDo Gooder (Customer)

asked in HCM (Human Capital Management, Payroll)

Time card day authorizing error

Dear all, I have the following error when authorizing a time dard day “ Unproceed days may not be authorized” status of the card is Open User has made 1 normal clock in and out and 1 pending clocking on that day Thank for your feedback. Regards

5786

4 years ago

RutJWhalenSuperhero (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Print Agent log file

Query regarding the Print Agent log files. Does this file get archived and cleared down? What would you recommend?

4742

4 years ago

Ann DegroatHero (Employee)

asked in Service (Touch Apps, MWO, MRO)

How does an adjustment_reasn gets entered into the records on part_tranlog?

I know that you can add a new adjustmnt_reasn in Code Tables, but how does an adjustment_reasn get entered into the records on part_tranlog, is it only when a stock count is posted?

1772

4 years ago

YezdiJKayDo Gooder (Customer)

posted in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Automated testing

Hi.. I’m Looking for recommendations / suggestions, on test automation software... I am working on IFS 10 and am looking to develop an automation framework around the E2E test scenarios. I was thinking of either Selenium or Katolan. If anybody has experience of these id appreciate some guidance and suggestions. How successful has it been, and is it worth the effort involved. Any suggestions helpful.… thanks.. YK

3610

4 years ago

jquinteiroDo Gooder (Customer)

asked in Service (Touch Apps, MWO, MRO)

Error Exporting Quick Report to Excel

Hi, I have some quick reports created in IFS 10, and suddenly, one of them stopped exporting data to excel. Inside IFS, I can see the values I am querying, but in excel I get the “No data found!” message on the first cell. Does anyone know what might be causing this sudden error and how to get around it?

133316

4 years ago

Tobias.SandbergDo Gooder

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS EE Extension install

Hi, I’m trying to figure out how to install IFS EE Extension for all users via ConfigMgr. From my testing I can’t get it to work then doing it in SYSTEM context. Has anyone found a solution for this? When I do it manually (starting the ifseeextensioninstall.msi) with a user account that have admin rights on a machine, it works correctly. But there must be a solution where the user doesn't need to be local admin, right? Best regards/ Tobias Sandberg

8872

4 years ago

Eva SchwartzSidekick (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Excel Add-in - How to easily convert values to uppercase? (Apps10)

A customer is considering using the Excel Add-in for creating supplier for purchase part records. We created an Excel migration job for this and during testing we received the following error for the field Supplier Part No:The value "SOOW 16/6 16 Gauge" has incorrect format for [VENDOR_PART_NO] in Purchase Part Supplier. Should be in uppercase.How can the value in the column easily be converted to uppercase without needing any adjustment by the user in Excel? We would like to handle this via setup in the migration job. If the job was of type MIGRATE_SOURCE_DATA we could simply use the Oracle function UPPER when mapping, but we cannot figure out how to handle this for migration type EXCEL_MIGRATION.

2422

4 years ago

HayleyGDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Adding a cloumn to the Risk Object Connection screen

We use the object connections quite heavily in Apps 8, especially on Project Navigator, and I was wondering if anyone has been able to add an additional column to these, particularly the Risks object connection. I am looking to include the status column which can be found if you RMB to the Risk Analysis Navigator, however the object connection screens do not give the option to create a custom field. Does anyone know of another way this can be done? TIA

963

4 years ago

tmurphyDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

BA Reports for End Users are Blank

We have recently begun developing reports in BA. We have published several for our end users to run on demand, but when the reports open in Excel they are blank. This only happened for the end users without the BA Excel Add-in installed. No errors are received, they just get a blank excel spreadsheet. It was my understanding that the end users would only require the Execution Server and obviously be granted access through their permission sets to see the reports. Is there another piece to this that we’re missing that would cause everything generated for end users to be blank?

8029

4 years ago

Mark.FeldpauschSidekick (Customer)

asked in HCM (Human Capital Management, Payroll)

How to Determine Aurena Permissions

How do I determine which Projections I need to grant in order to give permission to do a function in Aurena? For example, if I want to grant the “Report Time” function, how do I find the projections to grant?

6362

4 years ago

SaraCrankSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

User Cannot Run Quick Report - Granted Access

I have one specific user that cannot run a quick report. She has a permission set that was granted access. I confirmed under the Manage Grants that her permission set is there and she is listed under the Users. Other people in her group that have the exact same permission sets she has can run this report. Has anyone else ever ran into this?

12709

4 years ago

dsjSuperhero (Partner)

asked in HCM (Human Capital Management, Payroll)

Personal Data management - Personal File

Hi All, We are proposing GDPR functionality for a customer in APPS10 UPD 6 and noted that First Name and Last name in the Personal File is not included in meta data (Personal_Data_Man_Det) Is this due to a bug or is this something configurable? Cheers! Damith

4124

4 years ago

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