IFS Solutions

30719 Topics

ArjenPrinsDo Gooder (Customer)

Issue when returning a Serial Object to Inventory in V10

I would like to send a Serial Object back to a supplier for refurbishment. When I try to return a Serial Object from the sequipment tructure to inventory, I we get the error message 'Serial No <Serial No> of Part No <Part No> is already in inventory'. There is no other Serial Object or Part Serial with the Serial No in the system.

3513

4 years ago

Lee PinchbeckUltimate Hero

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Acitivity Feed in FSM

It has been noticed in a few setups where there has been performance issues with FSM that turning off the activity feed greatly improves performance. These cases have been where the activity feed is on its default settings as it was not being used. Is there a more elegant solution to prevent the excessive use of processing by the activity feed than just switching it off. Would it be considered to have the activity feed to require setup as well as being activated to ensure that systems do not end up with these default settings that appear to be resource hungry? Any other additional information on how the activity feed processes would also be helpful. Thanks in advance. Lee

961

4 years ago

Ethan MSidekick (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM 5.6.3 Mobile - Initialize Device from Mobile Dashboard causes password issues

I am attempting to re-initialize a mobile device from the Mobile Dashboard screen (Mobile Dashboard > Right click on device > “Initialize Device”) which works - the INIT messages gets pushed to the mobile device, the mobile device initializes and everything works until you log out. After logging out on the mobile app, when you try to log in next (using the same password as before initializing) the app says the password is invalid. No changes have been made to the person record, nothing done except “Initialize Device”

1522

4 years ago

RutJWhalenSuperhero (Partner)

asked in Products (Manufacturing, Products, Engineering)

Converting a Crystal Report to an Operational Report

Can anyone please advise on what work would be required to carry out this task.

1301

4 years ago

OrangeCloudSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Reprt Export to Excel removes leading zeros

Hello, The problem is when a user export report to excel 1- lost leading zero’s from Check # 2- Formatting is off: Excel shows 2.0031E+13 while actual value in report is 020031003282756 I tried to_number but it gives me error ‘ORA-01426:Numeric Overlfow’ any work around options here. Thanks

439211

4 years ago

Dawn.WallaceDo Gooder (Customer)

asked in Products (Manufacturing, Products, Engineering)

Subcontracting purchase order

My company is on Apps 9 and I have an issue with a subcontracting purchase order. The purchase order was created from a purchase requisition whose demand came from an outside operation on a shop order. The purchase requisition generated one line for the total quantity on the shop order. When our purchasing department converted it to a purchase order they added additional lines, reduced the quantity on the original line and all lines now total the original first line. By doing this, the original demand code was changed from Demand Code “Shop Order" to Demand Code "Non Inventory” on the added lines. Now when we Register Purchase Order Arrivals for the added lines, they are not connected to the shop order and we are unable to complete the operation on the shop order. What can we do to enable us to receive in the purchase order and have it connected to the shop order. Example: Purchase Requisition generated from Shop order for 500 EA. Purchase order created for 5 lines of 100 EA. Received

13717

4 years ago

karllinderSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS 2020 R1

Hi Have read the relased IFS Roadmap for IFS Products, one question that I don´t get a clear answer on is this: Is IFS 2020 R1 a new core release or should we see that as an “update” on IFS 10 ? /Karl

11644

4 years ago

DSGLANKADo Gooder (Partner)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Inventory part for purchasing & manufacturing

I want to GRN an inventory part for same site, which is already a manufactured item. Using IFS App 8

10333

4 years ago

RutJWhalenSuperhero (Partner)

asked in Products (Manufacturing, Products, Engineering)

Conditional formatting of a custom field

We want to create a custom field RAG_STATUS on the Supplier Info header screen. if Insurance Renewal Request = ‘YES’ THEN RAG_STATUS = ‘GREEN’ If Insurance Renew Requested = ‘NO’ and Insurance Renewal Date has not expired but is >= TODAY’S DATE -30 DAYS then RAG_STATUS = ‘AMBER’ If Insurance Renewal Date has expired then RANG_STATUS = ‘RED’ Finally, if possible we would like the field to highlight the RAG_STATUS field in the colour of the RAG_STATUS answer. Probably achieving the above via a custom event. Any ideas on how I can achieve this.

7581

4 years ago

Anonymous

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Supplier Statistical Group

There is field Supp Stat Grp on Supplier, Purchase tab, General tab. It can be used as control type for M10, M18 posting types. I wonder how it iis used in multi-company installations ? For example Polish supplier in Poland would be domestic while in Sweden it will be EU supplier. Unfortunately the data on Purchase tab is not dependant on company so it is global for all companies. How global IFS customers are dealing with it ?

5362

4 years ago

bhaveshSidekick (Customer)

asked in Products (Manufacturing, Products, Engineering)

Mass unreserve issued part/component from shop orders

Inventory Part in Stock Reservations lets you search for a part and you can see where this part is reserved on Shop Orders. Is there any functionality in IFS which lets you mass unreserve part from several shop orders rather than going into each individual shop order and then unreserve material? This would save lot of time for users. It may be done using Custom Menu option but wondering if it is available out of box.

46010

4 years ago

CarolineSidekick (Customer)

asked in HCM (Human Capital Management, Payroll)

Access to Employee Objectives and Expenses

We are on Apps 8 and have just implemented the use of Employee Objectives. However, we have key users in Finance who need access to authorize employee expenses and payroll. Our solution to provide this access has been to grant them positional access to the level of CEO. However, now that we are implementing Employee Objectives, we don't want these people being able to see everyone’s objectives. How do we grant them access to be able to deal with expenses and payroll but remove access to objectives, other than their own?

3243

4 years ago

Dineshy7Sidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Displaying signature within crystal reports

Wondering if it’s possible to display signature image in Crystal report (held under attachment of an particular screen or Document Revision within IFS)? If yes, please share details. Thanks

6652

4 years ago

BertelLundgaardDo Gooder (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM Mobile Scripting - goToScreen function

I have this simple script; alert("Trying to go to DebriefOV"); goToScreen('DebriefOverview',false); /* To be: C_opportunity_details */ The above code works OK. If I try to change the Screen name to my custom screen ‘C_opportunity_details’ - nothing happens. Please help.

1913

4 years ago

Kavinda_JaySidekick (Partner)

asked in HCM (Human Capital Management, Payroll)

Survey Functionality

Can some one explain me the functionality of '’Answer Once'’ tick ?

1836

4 years ago

salib.fakhouriDo Gooder

asked in Products (Manufacturing, Products, Engineering)

Models and related components

How to set Models and related components?

1411

4 years ago

jbernardoHero (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM Mobile - 5.7 - GPS Error

when using stock search to find nearest part. user is receiving error could not acquire the current GPS location. Please activate GPS feature on this device. Doesn't happen with all users

994

4 years ago

PEWEDEDo Gooder (Former Employee)

asked in HCM (Human Capital Management, Payroll)

Naming of PDFs for Customer Invoice

Hello, I’ve a customer with the requirement that he wants to define the naming of a PDF document (e. g. customer invoice) by himself. If in IFS a PDF is automatically created then the naming is like “PDF46549877987…..” for the PDF file. Is it possible in IFS to define the namings of in IFS created PDF files?

10237

4 years ago

Andre_TSidekick (Customer)

asked in Upgrades & Updates

Recommended approach

Hi! A different project within the organization is implementing Applications 10 (A10), an engagement which involves both an upgrade (from v8), reimplementation of some features and utilization of new features. That implementation project is pressed for time and has little capacity to help others. While I am on a different project that is supposed to consume Asset and Resource data from IFS and then write back status updates (e.g. equipment shutdown/upgrades with according workforce reservations during planned periods). We are on a different schedule and will have to specify high-level design BEFORE the other project are ready to contribute much. Our integration this shall happen programatically, i.e. via application-to-application/machine-to-machine (A2A/M2M), e.g. via API/ReST/JSON pattern. Now my question is this: Where do I look to learn more about recommended approaches/discussions of design choices, please? Bst rgds from André T.

4597

4 years ago

TDCMANIRULDo Gooder (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

When a task is committed in PSO, it is taking too long (sometime upto 15-20 min) to reflect in PSO

When a task is committed in PSO, it is taking too long (sometime upto 15-20 min) to reflect in PSO.This has been a issue since day 1 of FSM and PSO implementation in TDC. Normally it takes around 3-4 min to reflect in PSO but after 2,3 days it is getting very slow (it is taking 15-20 min) that users are unable to work on and completely stand still condition coming for them and at the same time we are experiencing slowness in FSM also, then if we are restarting the gateway services and after that it is becoming normal again (it is taking 3-4 min) and FSM also becoming normal. So the story is that in general it is normal slow (3-4 min) but after 2, 3 days it is becoming abnormally slow (15-20 min). There is something happening in PSO services, which is giving this slowness and after the restart it is becoming normal again. We have priority 2 Incident running for this issue and as a workaround we have planned to restart the gateway service in every alternate day to improve the performance

3304

4 years ago

AIDA LOTFIDo Gooder (Partner)

asked in Products (Manufacturing, Products, Engineering)

Change Document Class Code

Hi, we did not finalise coding format for Document classes, however I need to start creating some Document classes for our IFS Project . which later will be imported into Production. Is there any chance to change Document Class codes while migrating? or even at the same database? Thanks, Aida.

2251

4 years ago

DSGLANKADo Gooder (Partner)

asked in HCM (Human Capital Management, Payroll)

How can we handle same inventory part for purchasing & manufacturing?

I want to GRN an inventory part for same site, which is already a manufactured item. Using IFS App 8

9795

4 years ago

KAAGSESidekick (Partner)

asked in HCM (Human Capital Management, Payroll)

Increment at sickleave

Hi, I have a customer who uses Increment Schedules for night work. When an employee work night they are entitled to a fixed increment. When the employee is sick, they also have the right to this fixed increment, except the first sick day. Are there any way to set this up in Time Management? BR Karro

2596

4 years ago

HOOJAGRDo Gooder (Customer)

posted in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

How to incorporate or transfer these Custom Fields in the Standard View

I have made Custom Enumeration. This can be seen on the Sales Part and on the Overview Sales Parts. Every thing is working and can also be queried. However if I want to select a column in the data Source Designer, I can’t see these custom columns. This also applies when I want to use the Event action field. Question: How to incorporate or transfer these Custom Fields (&AO.W_I_B_R_PERS_CFP) in the Standard View Sales Parts (%AO.SALES_PART)

1332

4 years ago

jhooperyanSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

SSRS as a Lobby Element

In Apps8 - there was an option to display SSRS reports in the Analysis pane at the bottom of the screen. In Apps10 - the Analysis pane is now the Lobby pane. Does anyone know if there is a way to use an SSRS report as a Lobby element there? For our purchasing - we get PO status / update information from suppliers in a SQL server. Currently users get that data through an SSRS report in another window. Ideally, I’d like to display the report data in the lobby pane so it’s automatically all there for the current PO. I’m trying to not have to create new tables / LUs in Oracle and then replicate the data from SQL to Oracle.

2173

4 years ago

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