Hi FSM experts, I’m facing an issue where I cannot update a record using an alias table. I’m using PERSON2 FSM alias table and when I try to update the mobile number field it is not saving the value, neither it gives any error messages. Appriciate any help Kind regards,Anupama Nagahawatta
Hi,I’m having an issue with syncing the task attachments to the mobile in FSM Development environment. The task_attachment sync rule is exactly the same in dev and test environments and this is working fine in test environment.I have tried reinstalling the app but it didn’t work. Please not that updating the task or reinitialising the device synced the documents in, as the related query of task sync rule is also pointing at the task attachments. But I need the real time syncing in task_attachments. Appreciate your help on this.Kind regards,Anupama Nagahawatta
Hi FSM experts, Can you help me figure out how the baseline task creation is done when a request template is added to the request? Is it handled through a Businees rule and/or is it configurable? Regards,Anupama Nagahawatta
Hi all,I noticed an issue where Attachments with spaces and special characters have issues opening on mobile(will still open in Web Client). Is this a known issue and is there a way to fix this?Appreciate your help on this.ThanksRegards,Anupama Nagahawatta
Hi FSM experts,Appreciate if you could help me locate a detailed documentation on mobile sync error management.Kind regards,Anupama Nagahawatta
Hello FSM experts, I’m facing a problem where a certain field returns 10 decimal places when the table is queried in the Production environment where as the same field returns 0 decimal places across the other environments (TEST and DEV)PROD:TEST and DEV: The custom metadata and the table script for this field is identical across the environments seems like the mask type is ignored by the server in Prod.Note: No decimal places are shown in the UI across all the environments. Appriciate your help regarding this issue. Kind regards,Anupama Nagahawatta
Hi FSM Experts, In the fsm webclient is it possible to have a tooltip displayed when hovering over a Field? or is there a possiblitiy to configure the default value that we see when hovering over a field as shown in the screenshot below Regards,Anupama Nagahawatta
Hi FSM Experts, Is there a possibility to anchor an object to the bottom of the page without adding it in the footer? Requirement here is to add a signature box at the end of the last page Regards,Anupama Nagahawatta
Hi All,I want to open the schedule board inside a workflow but there is a scaling issue when I do so and this is only happening in the web client. Is this a known issue? Appreciate your help on this.Thanks.Regards,Anupama Nagahawatta
Hi FSM experts,I need to disable the following menu entries in the technician portalBut seems like these entries are not associate with menus but appear independantly. Appreciate if you could let me know how to diable these entries for the technicial portal menu Kind regards,Anupama Nagahawatta
Hi,I’m trying to change the metadata table name from c_takeoff to Take-Off/Estimations in the below mentioned delete information messageI tried chnaging the label message ID but it didn’t workAppreciate any help on thisKind regards,Anupama Nagahawatta
Hi FSM experts,I’m having an issue where the team members for certain teams does not appear on the schedule boardPlease refer the below screenshotsSchedule board:No members shown uner the team 1308609team setup:Parent team setup:Note: team structure is shown prperly on the schedule board Appreciate your help on this Kind regards,Anupama Nagahawatta
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