If my customer is using IFS App10 and still happy with version and did not want to upgrade to Cloud. After 27 Mar 2025,do customers need to pay extended support, if they don’t need any support from Global Support. Kindly make it clear, so I can deliver the right information to customer. Rungtip M.
Dear AllOur customer is currently using App10 and they reported that account number of customer check is missing in Cash Flow Exposure - Detail screen, although GL transaction show account number correctly.And I already checked this in Cloud version and found same error.Therefore, I would like to check this is standard of IFS or not.Or pls advice me how to run this report to show account number of customer check source.Rungtip M.
Customer found this error ‘Your user profile cannot be loaded’. And they need to restart server. This customer has been using IFS Applications more than 10 year. Can this error happen from server performance?? If yes, how can they increase server performance?Rungtip M.
HiI am trying to test employee termination by using Terminate Employment functionBut when I click employee status (after termination), system did not show LOV. Kindly help Rungtip M.
At absence limit year, I try to set limit for employee by click generate limit (limit calendar year is 01/01/2022-31/12/20022), and select generate limit select absence type and change date from 3/06/2022-31/12/2022 ,which is assignment period of this employee and fill in value. After click Ok, I got error message‘ORA-20110: AbsenceLimitUtil.ERRWORKTIME: Employee has undefined assignment work time.’I already checked start date and employment period=03/06/2022 and date of assignment was 03/06/2022 as well.Seems that some basic was not correctly set. kindly help.
HiIn IEE we connect absence type with wage code at Tab AssociateBut on Cloud version what screen we can do this function. Kindly helpRungtip M.
HiI am testing workflow for travel request with expense rule, that for employee who stay overnight will receive allowance. But when I create travel request option, it did not generate allowance automatically.Test case (1. Cloud version2. using IFSAPP account)create expense rule with allowance, allowance code for domestic amount 1000 THB Travel request config set with “no approval” Assign this rule to employee A Employee A create travel request need to stay overnight and create other expense such as Taxi Fare and then click create request System create Option 1 status Registered with expense of Taxi Fare only. When I click deduction and addition, system show pop up message “Travel does not generate allowance”. I thinks allowance should be generated automatically
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