Hi, In app10 upd17, we discovered an odd behavior in customer schedule reconciliation. When having Ignore in Reconcile as Backorder Option and Use Delivery Note is activated as Reconcile Option, the schedule gets stuck with Reconcile failed but no error message when there are deliveries in transit (shipped but not received by the customer). Is this the correct behavior? Should not the user get an indication of what is incorrect? Regards,Josefin
Hi, We run APP10 and use Customer Schedules a lot. We have a predefined Customer Orders that we re-enter new CO lines on from Customer Schedule. These orders tend to be very big after some time and the performance is very bad, the CO can buffer for several minutes before it is completely loaded. Have anyone else come across this and have a smart way of solving it? BRJosefin
Hi, We have accidently registered an RMA on the wrong customer number and processed the RMA to status Return Completed, the parts was scrapped. Is there any way of backing this? I thought to use the Undo Scrap Inventory but there the transaction was not visible and there is no option in the RMA page that let me undo the scrapping. Regards,Josefin
We are about to apply update 17 + GET to our app10 installation but cannot find out if the Polish and Chinese extensions is included in GET or if we need to apply them separately. Latest update for those extensions are UPD5 or 6. Where can I find this information?
Hi, We have a process flow of parts being sold to another site and company in IFS. When we at the demanding site are doing a Return for Credit on the receipt, a supplier shipment is created. So far so good, but how is this going to be matched at the supply site? Can/should we register arrival on those parts in any way or is the correct process to make an RMA on the CO? I cannot find the parts waiting for arrival in the Register Arrival page or in any of the transit pages. It is like they have “disappeared” after the Supplier Shipment is made. Please note that the demand is triggered from a DO. Regards,Josefin
We are trying to start up Tolerance Checks for some of our Customer Schedules. We have added a template to the Agreement Part and the Agreement Part has Automatic Tolerance Check Method and also Approval Method set to Unconditional due to that we are only running the tolerance check for statistical purposes. When new schedules are released, we get no result in the Result tab of the schedule. Have we missed something in the settings or why are we not getting a result?
Does anyone know how to clear old customer and supplier schedules from the table? We have added values in the Customer and Supplier Schedule Agreement Part record for ´Old Plans to keep´. In my test example I set the value to 50 but after running the MRP we have 273 record in the overview. I guess there need to be some kind of cleanup task that will clear old customer and supplier schedules but I cannot find any matching database task. Any ideas? Thank you.Josefin
We want to create delivery routes that has one delivery date per month but I cannot find such functionality.The only option I have come up with is to add a weekly Route Schedule and then add Route Schedule Exceptions for 3 out of 4 deliveries per month, but that will be quite high maintenance. Any suggestion for another solution?
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