My company is in the beginning stages of upgrading from APP9 to Cloud 24R2. During some recent training we have noticed that there is a step to Transfer Work Task …. I believe this is transferring costs associated with various tasks for financial purposes. We see transfer of external, time, tool/equipment, expense, external, and reposting. However, we do not see the ability to transfer material costs. Am I missing something? I would imagine most users would need the ability to transfer work task material costs from work orders on a consistent basis. In short, we need to capture the full personnel (labor), material and external costs that are associated with the entire work order.
I’m beginning the process to upgrade from APP9 to Cloud. We currently use work orders for customer serial objects that need to be repaired and returned. We have a MOD that allows the serial object to become an inventory part in stock on a customer order so that it can be shipped via standard customer order functionality. Customer is invoiced for the service and part is shipped. Alternately there is functionality on the report in work order screen for move serial to inventory which allows the repaired part to be moved into inventory. Does anyone utilize work orders in Cloud for customer assets that are ultimately returned to the customer’s location? If so, how do you process these?
What is the difference between the purchase_receipt and dme_purchase_receipt either API or TAB? We recently installed DME in our APP9 version and are having issues with receiving some type 6 POs. In register PO arrivals screen, Error Message: Field [RECEIPT_NO] is mandatory for Dme Purchase Receipt and requires a value. Receipt No is assigned by IFS at the time of receipt so we cannot receive some PO’s but the majority are received with no error.
I have seen 2 other posts regarding this same error message but neither seem to match our situation. We are operating on APP9. User is attempting to move the work order to finished when this error message appears. All lines on the work order materials tab are either issued and/or closed. Due to costing issues in APP9, we create the purchase order and then peg the work order material line to the purchase order. As we tried to trouble shoot, we found the pegged work order material lines screen and noticed that some of the lines appeared on this screen. In all cases, the Qty pegged field was zero but the total pegged column matched the qty required column. Additionally we noticed the quantity available was a negative number. However, this didn’t match the data found on the material line in the work order nor did it match inventory part in stock. We are stuck on how to get the work order moved to finished status. Thanks for the help!
Using a non-inventory sales part on a customer order line, is it possible to RMB to Order Line Details > Order Line Discount to update the discount on this type of part number? In App9 I’m currently unable to because it is grayed out. It is available on a customer order line with a sales part number entered. We are unsure if this is an access issue or set up this way. We have a preference to use RMB option as we can choose the Discount Type which has certain General Ledger set up associated with it. Manually entering into the Discount % column will calculate the discount but not flow into our general ledger appropriately.Thank you ~
Already have an account? Login
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.
