When an Engineer creates work via the Service Engr MWO App, if they create ‘New Work’ using the option ‘Report Work I have Done’ when the Work Order is returned from MWO the Actual Hours Worked displays in the Work Assignment but it does not generate a Time Report for that User. Without a Time Report there is no Cost Line and without a Cost Line we have no Sales Line.Is it correct that the Time Report is not automatically created? How do we get the system to create a Time Report? Does this need to be manually done? Thanks in advance
Is there any way for a customer to install MWO (service) (windows) if their corporate policy blocks access to the Windows store?
Hi Experts, We have a customer requirement where we need to know whether we can integrate between MWO and GISFor a scenario such as thisOutboundIf I am a Field Technician. Can I from MWO, open GIS ( maybe a webpage) with a parameter (either Asset ID or current location)?InboundThen select an Asset in GIS, to raise a new Service Request in MWO or else pass the information back to an eForm in MWO? Really appriciate your help on this. Regards,Heshala.
Hi Experts, I’m creating an eForm (Maintenance Survey) and I need to display a statement with multiple lines after few questions in the survey (Please find the below example). I’m hoping to use a statement type question for this and it only allows to add statements with a single line. Please add your advices if there is a way to fulfill this requirement. Example: TOPIC: - Statement 1 - Statement 2 - Statement 3 Thank you in advance!
Hey,Is there any way of limiting what data is visible in MWO Service 10. For example, we have a long list of Work Types but only a small selection are applicable to the Engineers on MWO Service 10 so would like to ‘hide’ the other work types to ensure they are not incorrectly used. Thanks,
Hi All.Is there an option for app device approval MWO Aurena Native (MaintEngApp).I’m using IFSAPPS 10 UP14.I know that there is this option for the old mWorkOrder in TAS.I need to restrict the login for devices. Just allow with an approval.Tks alot for help!
Dear community, in IFS10 this could be set at Resource Detail level, but for IFS Cloud I cannot find it. Do you know where the equivalent of this setting in IFS10 can be found in IFS Cloud?Regards, Roel
Dear all,any chance we’re able to change the GP to Batch on IFS Applications 10 UPD8? The info about UPD10 is known, but the environment is UPD8. T&R
Hi Trying to map “JtTask” to “MyAssignmentEntity” but unable to find “MyAssignmentEntity” under Entities section. Want to know why this entity is not appearing. Any help would be appreciated. Thanks in advance.
Hi Everyone.Could someone explane please why this option “N/A” is not available in Mobile?My need is to set “remark required” even the user choose yes, no or NA.Is that possible?I’m using mwo Aurena native apps 10 UPD14 - MaintEngappTks a lot
Hi Experts, We have a customer where we need to hide a tab information with the status in MWO. For an Example:when status is “accepted” it needs to be shown only task information when status is “waiting at location” it needs to be shown only task information and assignment information Could you please let me know how can we configure this and where we can we configure this Thanks,Hesh.
Community, We are on APP10/UPD9. We are testing MWO. As we remember in APP9, on Prepare Work Order screen, you have the RMB function to dispath the current work order to mobile, but current in our screen, we cannot find this option anywhere.any idea?Thank you.
Hi Team,they should exist a background job for removing the automatic generated remote warehouses with the address type “Geolocation”Do you know the name of this background job to remove those warehouses?BR Marina
We are trying to attach a document/photo to an object in mobile work order. In most instances we get the below error.You can just click in the failed transaction, edit proceed and the sync will be ok. But this is annoying for the users. Is there a workaround or is this a bug. We are using the latest MWO client for APP10 which is UPD23 and using windows app. Backend server is still in update 13 though. Attached the bug report as well.
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