Hi,Can you please try to refresh the metadata by using the below?https://<ServerName>:<Port>/main/ifsapplications/web/server/clearmetadatacacheBest Regards,Wanodya
Hi, I want to create a new external file type, but I can , there is no action avalaible on the page, is it possible? Thanks Hi,Using the standard methods in External_File_Utility_API, you can use an ins file to generate the external file type, parameters, parameter sets, external file template, and External File Template Controls.Best Regards,Wanodya
Hi Mathias,I was able to get the logged in user's signature. 😀Since it will pick the signature dynamically based on the logged in user, I added the approver's name in the reason field.Thank You!
Hi All,I was able to resolve this issue by myself.To resolve this issue, I had to create a person for the IFSCONNECT user and connect it to the document revision access.Thank You!
Hi Mathias,My user is a local admin and MAPI is also enabled.In my case, only the "Send Document File By E-Mail" option is not working, and the "Send Document Link" functionality is working perfectly.Thank You!
Hi Sajith, hi @wanodya94 , Just wondering whether other Agent functionality is working for you without any issue?. Did a quick test on the send option and that seems to work fine with the Agent being able to open up outlook with the document attached. However, i can't seem to get the “Print” option to work with that always timing out even though i can see the document being downloaded without any issues. Cheers Other functionalities, such as Print Document, Send Document Link, and Copy File To, are working fine for me without any issues. Only the "Send Document File By E-Mail" functionality is not working for me.Thank You!
Thank you so much @Amila Samarasinghe and @deshan.ekanayake !
Hi @deshan.ekanayake , Hi @wanodya94 Few questions; Are there any macros connected to this document/class for “SENDBYMAIL” function? Is the agent not identified by the application? You can check it here in the application under ‘Agent Available’. If neither of above are true, to get some more insights, could you please follow the below troubleshooting guidline and send the results. https://docs.ifs.com/techdocs/21r2/020_installation/400_installation_options/040_aurena_agent/troubleshooting/ There in the Agent’s debug console, a call to agent as DownloadAndSend should be visible. Could you send a screenshot with the values passed into it? Thanks Deshan I have already installed the aurena agent and it is visible in the user settings.Also, I have no micro functions connected to any of the document class.As shown below, there are no errors detected in the debug console but it is not opening up the outlook either. Thank You!
Thank you so much durette & sutekh137!
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