hi @BrianG , Thank you so much for this response Regards Shobana
hi @roklde , I found this below error message in server log by looking at this do you have any idea what can be cause of this issue Timestamp: 2023-06-20T04:40:34.3275451+00:00Message: Update database command: UPDATE metrix_run_log SET modified_dttm=6/20/2023 4:40:34 AM,run_status='ERROR',run_status_desc='Unrecognized business object 'cust_adhoc_report'. Contact your system administrator for assistance.' WHERE metrix_run_id=497968 AND run_type='Package Creation' AND foreign_key_char1='BACKUP_20JUNE23' AND run_status='PROCESSING' AND created_by='ADMIN'Machine: myday-at-wn01App Domain: /LM/W3SVC/1/ROOT/FSMServer-1-133317092826577325ProcessId: 5272Process Name: w3wpThread Name: Thanks and Regards Shobana
hi @roklde , Thanks for the feedback Roman I will check that and get back with the update Thanks and Regards Shobana
hi @BrianG , Thanks a lot for this suggestion I will do the needful Thanks and Regards Shobana
hi @BrianG , As you can see the image below it does show the mobile upgrade which is successfulAny other suggestions based on this Thanks and Regards Shobana
Hi @Shneor Cheshin and @Isuru Wijeratna Thanks for these solutions Regards Shobana
Hi , Thanks @Shneor Cheshin for the solution Regards Shobana
HI @Shneor Cheshin , Thanks for the response Customer uses FSM Smartclient Customer mentioned they can make any common link between those users whether it is role, team, or whatever might be needed. Currently the role differentiates the users and their access level. Can you able to assist me with these please Thanks and Regards Shobana
Thanks @Jon Reid for the response I created Idea in below link Regards Shobana
Hi , Thanks @Lee Pinchbeck this is much helpful Regards Shobana
Thanks @Lee Pinchbeck for the solution Regards Shobana
Thank you so much @Geeklk and @Kalpa Perera Regards Shobana
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