Hi Lorenzo,why do you want to export all of those items? In my opinion a full database backup should be sufficient. In addition, you might want to take a snapshot of the App Server or take a backup of the wwwroot-folder. Of course, run the Update first in a lower environment and perform testing afterwards before moving to Prod.Going from 6.16 to 6.22/6.23 isn’t considered as a migration - it’s just a Update installation. Best regardsRoman
Hi Henry,did you check the Install.log in the setup-folder for any further details on the error?@mimagb can you help eventually? Best regardsRoman
Hi Lloyd,this is not the latest avaialble FSM Mobile iOS App as there is always a new one with every FSM release. You should always use the same version of the App as your current FSM App Server or you can run into different sort of issues.Usually, your company needs to register for Apple Business Manager and provide the organisation ID to IFS so we can distributed the App directly to your ABM account. You can then fetch it from there either via voucher codes (valid for the registered ABM App Store region) or utilize some MDM to disrtibute to your devices automatically.I recommend to open a request for the FSM Mobile iOS 6.17 release via the IFS Service Portal https://support.ifs.com/csm/. The colleagues in support will be able to guide you.Best regardsRoman
@jevin.fernando These are the steps included in the Hotfix:Global admin of the subscription, needs to create an Azure AD app as described in this article - https://learn.microsoft.com/en-us/azure/active-directory/develop/howto-create-service-principal-portal. Add created user as an owner of the azure AD app. Assign Application.ReadWrite.OwnedBy permission to the MS Graph API to the app. Specify application ID of Azure AD application in “ServicePrincipalClientID“ app setting of the config file of installer (setup.exe.config). Not sure, if this will work but according to the Release Notes the fix was included in U22:G2349517 - Corrected issue with Azure installation failing with subscription owner account Best regardsRoman
@Induwari Unfortunately, this only applies to on-premise environments. For Cloud environments there is no access given to the App Service directory. Best regardsRoman
Hi David,you can find a “Security” section in the FSM Reference Guide, which you can pull from the documentation available within the Web Client. This section includes general patterns such as authorization and authentication available within the application.If you keen to know what kind of security mechanisms are implemented for your Cloud soltuion, you should take a look at the contract documents.General information can also be found here: https://www.ifs.com/about/trust-center - check the Cloud section.Further, you can expect that for the IFS Managed Cloud instances following security features are enabled by default:Encryption in Transit (Data is encrypted in transit between the client and the cloud servers using TLS over HTTPS) Encryption at Rest for Azure Database and Storage Distributed denial of service (DDoS) Virus and Malware ProtectionI hope this helps. Best regardsRoman
Hi Shiyaz,did you check this thread?There is a workaround suggested by using Client Reports. You may want to take a look at. Best regardsRoman
Hi Miraj,I’m not sure about the OData API but I know that you won’t get access to the Azure location for storing reports. Usually, if you have many reports to upload we include them into the installation package under ...\Application Server\ServerCloudInstallContent\Metrix.Service.IIS.Web.Cloud\ClientReports\CustomReportsand provide it to the Cloud Team as a delivery installation request.Best regardsRoman
Hi Mihiran,FSM Sizing recommendations based on number of Users can be found in the FSM Installation Guide. You can find the latest guide at: For PSO the Sizing process is more complex and requires thoroughly assessment by the customers business filling out a questionary which is afterwards send to IFS for providing a Sizing based on the individual needs. Best regardsRoman
Hi Nimesha,I think you missed the following URL:https://sts.windows.net/The OIDC Configuration from the Azure tenant will be fetched from here. Full request URL looks like:https://sts.windows.net/<Azure AD Tenant>/.well-known/openid-configuration Best regardsRoman
Hi!I assume you are reffering to IFS Cloud? Then you should have a look at this section of the tech docs:http://techdocs/22r2/020_lifecycle/http://techdocs/22r2/020_lifecycle/060_applying_service_updates/Best regardsRoman
Hi @Asterix,did you check the PSO Installation Guide - Section Six: Azure Installation? You can either authenticate by using a Service Principal or using interactive login when using the “Azure” Installer mode. This will deploy the environment as VM Scale-Set (VMSS).However, if you’d like to install it the same way as on-premise but with the difference that the VMs are hosted in Azure you will need to use the “Standard” Installation mode. In this case the license needs to be fixed to the MAC of the VMs.I attached the Installation Guide for reference. Best regardsRoman
Adding to the above from Thilina:Check “Mobile Error Log” Screen within the Smart Client Check IIS Logs available at C:\inetpub\logs\LogFiles\ on the Mobile Service VM Try to run the Init on a different iOS device Debug in Mobile (this is from a different Case - haven’t tested it myself): “Ensure the ALLOW_ADMIN_EDITS_IN_MOBILE App Param is set to Y. Run device activation and wait until it finishes (if possible at all). Set the Logging to “Debug” in the Admin screen in Mobile. Try to Initialize from the Admin screen again. Give it a couple minutes, then go to the Admin screen and execute Send Log Files.” Best regardsRoman
Hi Kasun,it’s not recommended to clone the PSO environment but you can use the Import/Export functionallity for such requirement. This way you can setup the Services and DB from scratch and then Import the required data (e.g. System Parameters, Modelling data, etc.) back. Afterwards, you can send a full load to the new system to have the latest scheduling data available.The Import/Export functionallity is also described in the detail in the PSO Installation Guide. Best regardsRoman
Hi!I suggest to add the PSO Gateway URL through the FSM Installer to make sure the binding is setup correctly. Also make sure to use the FQDN when using HTTPS to avoid any issues with SSL certs. Best regardsRoman
Thanks!That’s a bit strange. According to the installStatus a couple of actions (e.g. DB User creation) completed but when looking into the specific log (fsm_createUser) it’s actually empty. Thus, it looks like that nothing happened.You are sure that the DB connection is working as expected? Do you have SQL Management Studio installed on the VM? Can you try to login with the same credentials given in the FSM Installer and check what’s created in the DB when the Install fails?Check also the FSM Installer Log by fetching it with CTRL+L. Best regardsRoman
Hi Vineeth,it seems that the import of the metadata fails due to a permission issue and thus the next step when creating the required FSM DB Views fails as well. The Screenshot is a bit cut-off. Can you please attach the logsfiles from the Installer (can be found in the DatabaseData\SQLServer\NewInstall folder).Best regardsRoman
I’m sorry but I can’t help you more than I already did. Maybe anybody else in the IFS Community has something else to share with you?Otherwise I would suggest that you reach out to your Partner Manager and request for assistance through an IFS subject-matter expert given the short timeline.Best regardsRoman
Please reach out to academy@ifs.com for anything related to the above mentioned courses. There is also one seat available for the course from 28.02.23-03.03.23. Best regardsRoman
There are some courses available in the IFS Academy:IFS Report Designer Development - IFS Cloud (SOCLDDVRDD202102) Reports Development Workshop (D203)You might want to check them out! :) Best regardsRoman
Hi Raman,did you check the tech docs here:http://techdocs/22r2/060_development/025_operational_reporting/ Best regardsRoman
Hi,maybe due to higher workload (business hours?) on the environment between 14 to 24 o’ clock?You can enable background sync by configuring FSM push messages, see attached FSM Mobile Messaging guide.Best regardsRoman
Hi,there are FSM Mobile SDKs available for Android, iOS and Windows. You can request those through a support ticket.Best regardsRoman
Hi @Miraj !Small correction on the above: Images uploaded by Users are stored in the cust_image-table and not in metrix_image, which is only for baseline items.Best regardsRoman
Please check, if the FSM password for those SSO users are not expired as you still need it although using SSO.Best regardsRoman
Already have an account? Login
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.
