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Replies posted by Mathias Dahl

2009 Replies

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kibsdkSidekick (Employee)

asked in Document Management (DocMan)

Missing drag and drop in Create Document form

Thanks Mathias for such a quick response. No I’m not aware of the work around. Do you have any details you could share on this? Currently we’re advising users to disable the Chrome Browser Extension, which unfortunately disables all the other features of Aurena Agent. The use case for our impacted users has been that they have a workflow in which they receive documentation in email attachments from customers and suppliers. These attachments need to be added to IFS. Using drag and drop, they’re able to drag and drop from within the Outlook desktop client straight into IFS. Saving them having to “Save as” the file and then reselect within IFS. Ah, yes, that's a nice feature, that we didn't even added on purpose 🙂 Either Outlook or Chrome, or both, "did something" that makes it all work.That saves a few seconds, for sure, not having to first drag and drop the attachment to some folder (or using Save As), then into IFS.If it's a show stopper or not I guess depends on how much of that wor

kibsdkSidekick (Employee)

asked in Document Management (DocMan)

Missing drag and drop in Create Document form

Interested in hearing whether feature to drag and drop files was enabled for deployments using Aurena Agent. We are implementing IFS and have experienced users raising concern over the lack of drag and drop feature. The default dialog that comes up still don't have the drag and drop area enabled if you have the Aurena Agent installed. We aim to look into that and see what can be done, without confusing users, but did not start that work yet.Do you know about the work around where you can configure the system to take the user to another page, where they can use drag and drop to select the files?For our learning, do you have any use cases to share with us where we can see how, for your users, drag and drop is better (more efficient, more fun, nicer to look at, faster, more functional, etc.)? Depending on the use case, clicking a button to select a file can be "better" than using drag and drop.

TTRACYSidekick (Customer)

asked in Document Management (DocMan)

Document Management - Basic User access

There is a command (Send Document Link) in the Document Revision page/screen in all recent IFS Apps or IFS Cloud releases. Use it to create an e-mail for you, and copy the link you want to use from there (there are several options).

FNSMITHUNSuperhero (Customer)

asked in Document Management (DocMan)

IFS Cloud - Document Management - Flexibility to edit documents by multiple users at same time

It was on the road map, but maps change, due to changing priorities. This is something we want to look into at some point and the prime candidate is to see if we can integrate with Teams in some way, thus leveraging the collaboration there.For now, you need to check out/edit the document in Docman, add that to Teams and collaborate there. Then, when ready, you need to manually check the revised document back in to IFS. I know, ancient, right?, but not that hard either... 😛

TTRACYSidekick (Customer)

asked in Document Management (DocMan)

Document Management - Basic User access

@Mathias Dahl Not trying to be cheeky, but it is just two clicks. We simply export the file as pdf as part of a release process (manual). No “customization/configuration/modification/integration thing” is involved, you’re right IFS is limited in its ability to manage this in a more sophisticated manner, but it isn’t required. We’re not talking thousands of documents, we’re talking 100-200 that don’t change rapidly. Haha, no cheekiness taken 🙂 I'm all for the power of a few manual clicks. But I'm used to users complaining about every little bit of "manual" work. If you have a manual process that works for you, all the power to you. Nothing to maintain, just remember to do that thing every now and then.

TTRACYSidekick (Customer)

asked in Document Management (DocMan)

Document Management - Basic User access

We keep the word/editable version of the document in document management, but then serve a copy of the document in pdf form to an internal sharepoint page. We have 1800 employees, but less than 1000 of them are IFS users, nearly all are subject to the quality requirements. This combines the best of both worlds having a revision controlled document with limited access in IFS and which will allow a published version as well as a future version under edit. There are several ways to do it as mentioned, I’m not sure one is better than the other, just needs adapted to your situation. @TTRACY What Shawn mention there is some own custom thing they have made. A customization/configuration/modification/integration thing... 🙂 IFS don't have a mechanism that does that.@ShawnBerk How do you ensure that new revisions of the original generates a new "view copy" in SharePoint? 🤔

NishanthDo Gooder (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS Cloud 23R2 - Setting up SMB storage

@ORFJAN Okay, thanks for explaining and testing. So a little less than 1 document per second. Not very fast, perhaps IFS Connect can be tweaked to allow parallel executions from several queues/processes (whatever they might have there)?100,000 documents should take ~ 100,000 / 50 minutes = 100,000 / 50 / 60 hours = 333 hours ...I think you should consider using other means to migrate those documents. There is probably not much we can do with that feature itself. We have no other option than to use IFS Connect there, and the per-document operation means there will be some overhead per document, which adds up.In theory, the built-in solution (Transfer Documents) could be enhanced and we could transfer documents in batches, or send information via IFS Connect in batches. That might speed things up, but it's something that needs to be prioritized and planned, and it's not an option that's available to you right now.The FS mig tool is also per-document, but it's more efficient since it does

NishanthDo Gooder (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS Cloud 23R2 - Setting up SMB storage

@ORFJAN Sorry, I'm probably slow :), but what's odd there? Are you thinking about the fact that there are many documents there and that it will take a long time to make a small test? If that's the case, create a dummy class, import a few documents (hundred?) of various (or at least known) sizes and transfer all documents in that class to the new repository.

TTRACYSidekick (Customer)

asked in Document Management (DocMan)

Document Management - Basic User access

You can also create links to documents and keep them in some "intranet" page of your liking. The links can have different purposes: direct view of the document or take you to the document details page.

SrikanthSuperhero (Partner)

asked in Document Management (DocMan)

IFS DOCMAN FSS question

Just to confirm my question is based on using Transfer Documents screen in IFS Cloud not FS Mig Tool. Also, the unanswered question is what happens to the documents which already exist in FSS Repository from previous upgrade itreration - will they still reside in the database? Aha!The Transfer Documents screen has not been designed with "upgrade iterations" in mind. It will try to move (not copy) a file from repository A to repository B and, if the file is already there in repository B, what happens is unknown to me, since that's not something we support.If the file is truly moved, it's very strange, from the perspective of the purpose of that tool, that it suddenly appears in repository A again.I'm afraid you need to find out what happens by trial and error since you are using this tool in a scenario it was not made for.There might be errors or it might behave exactly like you want it to.

wiajeyaniDo Gooder (Partner)

asked in Document Management (DocMan)

IFS Docman can handle structured (and linked) documents as well as Xref files

Aha."Linked Documents" can also just mean that we can connect any document in IFS to any object/screen.

dfsjmarchantSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

On page calculations - Risk Score

I don't think it's something you as a user of the system can do, it needs to be programmed into the screen you are in, by IFS R&D, as a standard feature, or from a modification that you make yourself, or have IFS or a partner to do.What exactly is the use case? Perhaps we can think of another way to do it?

wiajeyaniDo Gooder (Partner)

asked in Document Management (DocMan)

IFS Docman can handle structured (and linked) documents as well as Xref files

Docman has a data model, and partial client support for storing large CAD models. But! It's far from convenient to get the files in and out. We had in IEE a more featureful client that allowed for multi-file file operations. It's not there in Aurena / IFS Cloud Web Client yet.So, we can keep these structures, keep track of the documents/files (using Consists Of/Where Used) but it's not convenient to get the data in and out. You need to manually check in or out each individual file.It would be possible to write some tool or integration however to make the process more convenient.What is the use case here?

NishanthDo Gooder (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS Cloud 23R2 - Setting up SMB storage

@ORFJAN The built-in assistant to move document files between repositories is not very performant, partly because it goes via IFS Connect, which in turn calls the projection that does the heavy lifting.Make sure to try it out with hundreds or so documents to see how fast it is for you (I think IFS Connect can be tweaked in various ways but I don't know much about it)For documents stored in database, the IFS Cloud File Storage migration tool might be an option. It's really meant for Apps 8/9/10 -> IFS Cloud migrations, but it does actually work between IFS Cloud versions as well...You might want to develop something "custom" as well, that takes shortcuts that works in your scenario/setup. Moving the files is the thing that takes time, the rest is "changing the file pointers".

NishanthDo Gooder (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS Cloud 23R2 - Setting up SMB storage

@ORFJAN I see, but still in case of particular files one need to go to a page do a copy/paste and check, however I still don’t understand why this information can not be available on IFS screen directly, is there any technical challenge I can not see?It's not impossible. Firstly, the Base64 encoding was done recently in IFS Cloud File Storage and we who work with Docman was not aware of it, so it was never even discussedThen again, why should "Docman care" how the file is stored or named behind the black box that is File Storage? It's "internal information" to File Storage, or an "implementation detail".Docman asks File Storage to store a file given a certain file name (the one you see in Document Revision / File Refs) and File Storage takes care of the rest. If it change the name in the actual storage is something we don't need to care about.It's good and interesting input regardless and we can think of some way to help customers trouble shoot these cases. I'm thinking that we should

NishanthDo Gooder (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS Cloud 23R2 - Setting up SMB storage

@ORFJAN Yes, indeed. However, without a possibility to open existing documents from PROD in TEST/UAT since only 1 file share is allowed for an instance or? Yes, that's a limitation today, only one SMB share per instance/environment.I understand how it can be convenient to be logged in to TEST and be able to see documents from PROD, but it feels dangerous trying to do that by "reusing" the share. How about just copying a small sub set from PROD to TEST to be used for testing and verification purposes, if they are needed at all? (I would just create new ones, it takes a minute to upload a bunch of files to test with)I strongly recommend against reusing the same share for PROD and TEST/UAT.Let me illustrate this on a case I faced on Friday. I was searching for a document in IFS and I wanted to get a preview of the file from there. When I pushed button “preview” the document was downloaded but with 0 size. Then I started to explore further for a reason, the first thought was to check, whet

carlbDo Gooder (Customer)

asked in Products (Manufacturing, Products, Engineering)

Object connection transformations not working for configured work guidelines

I have asked the post to be moved...

Chamath KuruppuarachchiHero (Partner)

asked in Document Management (DocMan)

Document Class Access based on the Companies or Sites

If you don't have too many document classes and not too many companies, combining the company name/ID and the document class into a specific document class name is the easiest way, and a standard way to control this.If you really don't want company-specific document classes, you have to "be clever" in some way, using custom events that ensures that, depending on some field on the document revision, or depending on what the document revision is connected to, the actual document access on each document revision is modified accordingly. Once you understand how the document access works, it should not be too hard to come up with a custom solution that works for your customer. Try to go with the system as much as you can and tweak it using custom events and/or custom fields when you must.Good luck!

NishanthDo Gooder (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS Cloud 23R2 - Setting up SMB storage

@ORFJAN > we have discussed the new way of the file saving further internally and good news is that we could survive with 1 subfolder and with the new file naming.Good to hear!> However we have identified further business scenarios where we access files directly or via a http link and unfortunately we will have to invest some effort to migrate these cases to restAPI.Aha, so I think you are saying that in your current set up you are sharing some of the files from a HTTP server. Apart from having to figure out a good way to handle the authentication and access, accessing the files from one of our REST APIs/projections is better since you don't need to care where the files are stored. And I understand it is some work to go from one to the other solution (the URLs look different, for one thing, and the access and authentication might make things harder).> Since only 1 subfolder is allowed, there is also a question how to separate documents from PROD and TEST/UAT instances.The safe

FNSMITHUNSuperhero (Customer)

asked in Document Management (DocMan)

Online Document Signature

@LauraB We want to do it as soon as it's possible for us to do so. Right now we are waiting for a new platform feature to be enabled in Remote deployment.24R2 might be possible but it's nothing we can promise at this point. 25R1 is more likely. That's what we can say at this point.

SrikanthSuperhero (Partner)

asked in Document Management (DocMan)

IFS DOCMAN FSS question

...to ensure any new document revisions created between upgrade iterations are available as well. The FS mig tool should take that into account though. That is, pick up new documents, or changed ones. That relies on the logs being preserved in the source database though, and also that the FS file meta data (fss_file_tab) is intact. We don't directly use the latter, but the FS is picky about it being correct.

SHAUN_KERSLAKEHero (Customer)

asked in Document Management (DocMan)

File Names in File Storage

PS. I'll try to get a comment on the latter from those who work with IFS Cloud File Storage.

SHAUN_KERSLAKEHero (Customer)

asked in Document Management (DocMan)

File Names in File Storage

@Mathias Dahl This encryption was not happening when we were running on 23R2SU2, after the installation of SU3 it started to encrypt the files and store them in the file share. We are concerned about how this file storage service will access the encrypted and non-encrypted files from the file share. For the sake of correctness, it's not encryption, it's encoding the file names, probably to avoid problems with certain characters.It sounds strange to introduce this in an SU, but perhaps there were issues with what I just said and we had no choice than to encode the file names.

Romain_SNPDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Ifs report designer

Moved to the framework section.

zuhaibSidekick (Customer)

asked in Document Management (DocMan)

DOCUMENT MANAGEMENT ERROR WHILE UPLOADING IFS10

SAHAN IS ASKING POLITELY, I WILL NOT 🙂 THE LOB TABLE SPACE IS OUT OF SPACE/DISK/STORAGE AND NEEDS TO BE EXTENDED.

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