Hi I have a client who provides service work for multiple customers. All customers are linked to one common company/site. Engineers are fixed to a customer location.My question is, is there a way to filter the equipment objects linked to a customer location so that the engineers can only see the objects at that customer location? For example:Customer A - 1,000 functional objects - 3 engineers Customer B - 500 functional object - 2 engineers.I want to be able to prevent the engineers who work at customer A to see or create new or additional work against objects that belong to Customer B. The environemnt is Cloud 23R1 Update 2thanks Graham
Hi communityI have an issue on Cloud 22R1 where I am using the function Transfer To Mobile. Regardless of which module I am in - Service Management, Service or Maintenance I get the following error when I press ‘Transfer To Mobile’ :-Can anyone point me in the right direction to the correct this error please.thanks Graham
Hi,I am working with a customer who will use Work Task Templates (WTT) to build the work order data within a Service Quotation.The problem I have is that the Work Task Steps linked to the Work List line in the WTT are not transferring to the related Work Task when the Service Quotation is accepted. The Task Steps are blank. If I add the WTT to a new work order the Work Task steps are added to the Work Task as expected.This seems like an oversight of IFSNote: I am working on APPS 10 Update 14.
Hello,I have a customer who will use MWO Service, and they do not want all of the tiles visible on the home page. Is it possible to remove tiles from the App? If so, I would be grateful for an explanation how to customise the home page.Thanks Graham
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