Hi,My customer is using IFS Cloud and has a scenario where engineer will be raising WOs via technician portal or MWO for the specific project activity. As standard, I can’t see a way to connect newly raised job to the project using portal/MWO, only directly on the Prepare Work Order screen. On another topic there was mentioning of possible configurations can be done, but no details have been provided. Can anyone assist? In addition, there will be a lot of PMs used on the project, however as standard functionality PM Actions cannot be attached to the project activity at the generation point. Is there a way to connect PMs to Project using Technician Portal or MWO?Thank you
Hi, Hope someone can help. We are now on 23R2 but I’ve seen the same behaviour on 23R1.I’ve created a Service Contract, then created PM Action for it. As you can see on the screenshot below the PM Action has Service Contract and Line information. When I generate the WO from the Maintenance Plan the Service Contract information is missing on the Work Task (I’m aware that it shouldn't populate on the WO level but previously it always was working on the Work Task). Can someone advise is there anywhere a setting missing to make it talk to each other?
Hope someone can help. My customer is currently implementing IFS Cloud 22R2. As we are migrating the historical data from the legacy system, we want to capture the due date on the calendar-based PM Action where the due date already passed. This is because not all equipment is being maintained on time and we need visibility on when it actually was due. The problem I encountered that despite the Start Date on the Maintenance Trigger shows in the past (e.g., 01/01/2020) the Maintenance Plan generates the future date only. What we want is the Maintenance Plan to show the line for 01/01/2020 otherwise according to the Maintenance Plan this asset is only due in a couple of years, instead of being due for a while. I selected Valid From Date on the Work Task Template 01//01/2017 to ensure that all dates are valid but that doesn't seem to make a difference.
Hi, In Apps 10 very nice functionality of Handover was introduced. However I cant make it work properly in IFS Cloud. I use Maintenance Engineer portal. I started the job, created Material Requisition and then want to use Handover functionality to move the task away from me as by the time materials will be receive there is no guarantee original engineer will do the task. I selected Handover which goes away from my to do list. However, it doesnt seem that supervisor can assign the assignment to the different person - only engineer can assign it to himself using portal. Can you please advise what is the best approach here as I dont want engineers assigning jobs to themselves? I need to make sure I use the same Work Task so that I can use requested materials. I dont want to use Incomplete as it puts Work Task in status Work Done when it is not actually done… I noticed there is a flag “Has follow on visit” but I dont know how to make it work to say yes and does it even relevant to the solu
Hi,We are on Update 12. I created and progressed the Repair Work Order and stuck at the stage where I need to place Serial Object to structure to change position from Issued to InFacility.When I use RMB on Report In Work Order → Place Serial in Equipment Structure and pick Functional Object against which I want to place it I get the error message “Object is already used in a PM Action or Work Order”. I have Work Orders against this Serial but they all either Finished or Cancelled. Surely it cant stop me to send equipment back to customer if I was fixing this part before?
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