Hi everybody, I would like to import an external customer payment and match the information with an invoice by creating a mixed payment. Basic data : Create a template Create a Payment Format ID ; Create Payment Method and set payment method per institute and external payment parameters When we do that we can import correctly the CSV file and this file will be generated in the path menu External Payments : When i check the detail i don't have a matching with the invoice and i miss the information If someone know the setting to do? I think we have some setting to do in the path menu external payment parameters but i don’t know how to do it correctly. Thank in advance for your reply, Best Regards,Jeremy
Hi everyone, I’m trying to generate an external mixed payment but when i load it i have an error message “the day of the month must be between 1 and the last day of the month” : external file template : CSV template : Do you have an idea about what’s wrong ? Then someone already arrived to generate a mixpayment on IFS Cloud 21R2? Thanks in advance for your reply ! Best Regards, Jeremy
Hi everyone, Did somebody on Aurena arrived to create a multi company payment with the importation of an external customer payment ? And do you know how to create a CUPOA when we import a external customer payment and if it's possible? I tried to do it but i have an error message which there is no identity payer/beneficiary. Thanks in advance for your help! Best Regards, Jérémy,
Hi all, I try to generate an external payment file (XML) when i do a customer/supplier payment proposal. I have set routing adresses : I have set a routing rules : I have follow all step that is mention in the procedure : IFS Connect for Payment Files creation in Background - Technical Documentation For IFS Cloud But when i create my customer/supplier payment proposal and i valide and genreate the payment i have no file which is create on my SFTP serveur.Then i have an error message : Do you have any idea about what’s wrong? Thanks in advance for your help! Best Regards, Jérémy
Hi Everyone, I have an issue on Aurena (21R1) concerning the customer offset proposal. I want to do a partial matching concerning an invoice and a payment on account (CUPOA) For example my invoice = 1000 and my payment = 500 When i try to use the path menu “customer offset proposals” then “new proposal” even if i used “manual” (i can’t mentionned an allowed difference) or the other (i can mentionned an allowed difference but i can’t validate my offset → I have the pop-up but i can’t finalize it) I saw on the community that we have to tick the box “allow write-off for partial payment” in company path menu : Even if this setting nothing happen, do you know if it’s possible to do a partial matching between the invoice and the CUPOA on the path menu “customer offset proposal”? Thanks in advance for your help ! Best Regards, Jérémy,
Hi everyone, I have an issue concerning price adjustment for a supplier invoice : 1 - Creation of a purchase order (10 quantity * 10 euros = 100 euros) 2 - Creation of a manual supplier invoice with my “PO ref” → Here i mentionned an amount of 120euros. So i have a price gap 3 - Then i go to the menu tab “posting proposal” and i select “price adjustment purchase”. On this tab menu normally i can modify my price to do the approbation and then the final posting. But i can’t select my purchase order : Do you know why ? Thanks in advance for your reply. Best regards, Jérémy,
Hello everyone, I would like to match a customer order with an external customer invoice. Do you know if it’s possible. I checked the SDTCIN template and i don’t see any information to fill in the customer order in my external template. On the template i have only the information “reference” or “item id” but nothing about the “order reference” I was thinking that the process is : Create a customer order (it depend of the order type but don’t want to create an invoice with the workflow of the order type) Upload the external customer invoice (statut of the external invoice must be created) Analyze the invoice with the notion of the customer order Best Regards, Jeremy
Hello everyone, I have an error message when i want to to create an external customer invoice. I created a template with the model STDCIN and then i loaded it in AURENA. When i want to create this invoice (loaded → verify → created) i have an error message see below : Error message : The invoice amount in “dev compt” (accounting currency) does not match the account assignment amounts for item no. 1. I have this error message but the amount is the same between the line and the posting : Line : Posting : Do you have any issue concerning this error message? I already did a lot of test, change the amount (gross to net and net to gross)! Best Regards, Jérémy,
Hello everybody, I have a problem when i want to use the process code. My process : 1 - Voucher creation with with the filed process code mention : 2 - Then i create a mix payment with the same value in the field “process code” : But now when i refresh the page the value is missing (see below) : Do you know why and what can be the solution? Another question i did this process to do an account matching (voucher with the mix payment), do you know if there is a possibilty to match an account with a process code which we define?
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