Hi @lopespetro ,Hope you are doing good. :)To get some more understanding of the issue, can you check in the DB if there are any connected PMs, WOs(Historical and Active), Work Tasks, Task Steps for all of the objects of the above 2 object levels?Attaching the SQL queries for your reference ( queries.txt ) Thank you,Deshan
Hi @Kalana Rathnayake The projection name is MobileAttachments.projection. This is under FNDMOB.sharing with @BandulaThanks!Deshan
Hi @wanodya94 Few questions;Are there any macros connected to this document/class for “SENDBYMAIL” function? Is the agent not identified by the application? You can check it here in the application under ‘Agent Available’. If neither of above are true, to get some more insights, could you please follow the below troubleshooting guidline and send the results.https://docs.ifs.com/techdocs/21r2/020_installation/400_installation_options/040_aurena_agent/troubleshooting/There in the Agent’s debug console, a call to agent as DownloadAndSend should be visible. Could you send a screenshot with the values passed into it?ThanksDeshan
Hi @wanodya94 As @Amila Samarasinghe also stated above, either SFTP or FTPS is not supported for the released versions so far.cc @Mathias Dahl Thanks,Deshan
Hi,Side comment on this: The k8s is able to authenticate with the ftp server during the ‘Check Repository’ validation on the Repositories page and ALSO during the file upload (where the same check happens before the upload). but the authentication piece when the real file upload happens fails. During the earlier validation, the connection is not disconnected. Could this be something that has to do with the FTP server not accepting parallel connection?/Deshan
Hi @malik.sally Could you share the request details(end point and sample payload) that you are using when doing the request to IFS Cloud?/Deshan
@Mayura Wasantha @CdcPatrCs As Mayura mentioned, archiving is the only option as I see for older records. Refer: https://docs.ifs.com/techdocs/24r1/030_administration/050_data_management/020_data_archiving/
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