Hello @KethakaG ,thanks for your reply.The user transforms the purchase requisitions as purchase orders with the "Create new order" option.=>The situation does not occur systematically, and seems to occur when the user quickly converts requisitions into purchase orders.
Thanks a lot @Tomas Ruderfelt. It is typically the caseRegards,isabelle
Thanks for you reply @Mathias Dahl.Everything seems to be correct (Edge and Chrome) after checking with the link of the proposed document but no fields IFS available in Word to be able to create the template.I continue the investigations…BR,Isabelle
Hello @eric.vives ,I have the same question as you, the fields from IFS are not visible in MS Word to be able to create the document template.I read that the problem comes from the Aurena Agent specially in Chrome but that it works as expected in Edge.Did you change something else to be able to see the fields in MS Word ?Thanks in advance !Regards,Isabelle
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