Replies posted by Kasun Alahakoon

10 Replies

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Password for new users in IFS Cloud - Email

Hi @himasha.abeywickrama,I don’t think this is documented. But it should align with settings in Keycloak , have a look at “User-Initiated Action Lifespan” value under Realm Settings. https://www.keycloak.org/docs/latest/server_admin/ Thanks and BR,Kasun

6 months ago

ColinDo Gooder (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Application configuration package (ACP) repository

Hi @Colin, Although there is no technical limitation, it is best practice to separate configurations based on component/module. For example, if you have two custom fields resides in different components, you should ideally have two separate configuration files.

6 months ago

NovAlbinLDo Gooder (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

"Modern Authentication" for SMTP Office 365 IFS cloud

Hi @NovAlbinL, I hope you’re doing well and keeping safe.This is a new feature request and we’re aware of the requirement. And this option will be available with IFS Cloud 22R2 release. Best Regards,

3 days ago

AUIFENNWDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Database Performance issues by using Oracle parallel query concept

Hi Wolfgang @AUIFENNW,From my experience, these parameters are derived from other factors in DB such as CPU counts, threads, etc. Parallel execution for application queries isn't commonly used. Meaning, for large queries it’s beneficial and can be enforced from application logic, aka SQL parallel hints. Unless specified, DB will decide whether or not to execute parallelly. And as I’m aware there’s no recommendation for these parameters from the application perspective.For optimal values for these parameters, it’s better to consult with your DBA/Oracle support if necessary. Do you see this behavior only for customer order related queries? or are there other examples? If it’s a large query, check if parallel hints were used in SQL text

2 years ago

HayleyGDo Gooder (Customer)

asked in Finance (Financials)

Failed Application Message to HMRC

Hi @HayleyG,Appreciate if you can share information if this has been resolved? Solution would be helpful for the community

2 years ago

HayleyGDo Gooder (Customer)

asked in Finance (Financials)

Failed Application Message to HMRC

Hi @HayleyG ,Yes, we have multiple UK based customers reporting the same error.Hope you can follow up with support ticket for further updates.Additionally, /submission and /poll are REST endpoints. Are you able to access them via web browser or a specialized tool like Postman? And try to use the same end-point using web service tester within IFS solution manager(in IEE).Perhaps, something changed in these end-points recently, after Feb 7th?

2 years ago

HayleyGDo Gooder (Customer)

asked in Finance (Financials)

Failed Application Message to HMRC

Hi @HayleyG,As I understood that https://transaction-engine.tax.service.gov.uk is a public domain. Do you know if this service is available at the moment? Or if something changed in their infrastructure or protocol to connect ?I know there was different customer(UK based) also reporting the same issue.

2 years ago

sahilguptaDo Gooder (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Background Jobs stuck in Posted not getting Executed

Hi @sahilgupta, Do you by any chance using a container database, so this is a PDB where you having this issue?

2 years ago

Kelum Pradeep KumaraSuperhero (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

How the transaction rollback functionality work upon locked record?

Hi @Kelum Niranjana , Transaction rollback is handled automatically in DB(if specified) if interruption occurred but it’s not guaranteed for complex flows with multiple transactions. i.e: perhaps “Pick_Customer_Order_API.Pick_Reservations__” have multiple transactions so unless it’s handled in business logic(core).It seems to be “ CustomerOrder.LOCKED2” was the trigger for rollback so, identifying and avoiding the above lock would be a solution. If “CustomerOrder.LOCKED2” is a lock for an update, it can be also handled in integration logic to avoid the lock.I hope this is helpful.

2 years ago

necyingxzSidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Client lost response after running an ACP importing for more than 40 mints when using Azure Application Gateway and Azure LB environment

Hi Yingxin, I suppose these ACP are relatively large. So, there are so many things that can go wrong when importing via client session(using EE client). This is most likely a network-level timeout, typically very tricky to identify. Have you tried to import using the installer instead, if it takes more than 30 minutes then it's advisable to use this method instead? https://docs.ifs.com/techdocs/foundation1/040_administration/220_user_interface/020_custom_objects/010_app_config_packages/090_acp_references/IFSInstallerImport.htm Best Regards,Kasun A.

2 years ago

Replies posted by Kasun Alahakoon

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