Please check if other cash reports are approved (only one cash box report can be active at a time) If possible, kindly send me a screen picture of that screen.
Dear folks, An error message is being encountered when saving a mixed payment to process a 'Cash transfer' from one Currency account to another Currency account e.g. EUR to USD account. The accounting currency is GBP. It will allow to transfer of EUR to GBP account or USD to GBP Account but not EUR to USD. Could you please advice on this? Best Regards, Thakshila Hi Thakshila, GBP is your company's accounting currency and I believe the general tab of the mix payment too consists of GBP currency. In that case, the system is being activated via LOV to choose the preferred currency. As you have mentioned, you can choose GBP or EUR or whatever your preferred currency along with the respective counter cash account. This functionality is working fine in IFS. However. you can change the cash account with a different currency(EUR) in the mix payment general tab and enter the payment. However, there is no LOV activated for choosing a different currency such as USD in your example.
I have only one transaction. However, I am getting the same error continuosly.
@Adam Bereda, Thanks for your valuable explanation. Still, I have a few clarifications on that. What did you mean by bank transit GL account and how can we set up it? How can we manually close the transit account?
@Adam Bereda Thanks a lot .
@Adam Bereda Thank you.
Having the same issue here. Is there any suggestions on how to transfer these transactions? Thanks, Please refer to the above response.
Hi @XitThejaG, have you set up the default Document Address in the customer record properly? Does this happen to every internal CO for every internal customer? Thanks. @Ravinatha Ariyarathna , Yes. I have been set the default document on customer screen. This is happening for every internal customer or every internal CO.
Also please check whether there is any value in the C34 field (EAN Loc No for customer's document address) in the ORDERS message. Thanks. From where can I check this? Appreciate it if you can send a screen picture.
Dear experts,Asper the further investigations, we found that document address of the inter-site customer order is not fetching automatically. We need to use List of values instead of that. Could you kindly let me know your current practice on this regard?
@Ralph Gericke , @Adam Bereda , @Malgorzata Palatynska , @HKULLK Thanks a lot for your support.
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