Hi @RAQVVAIDYA , Currently web client doesn’t have import / export feature but this has already been suggested to RnD as an enhancement request
Hi @Lee Pinchbeck, So either I have to set up a Workflow for the request process, or create a client script if I do this in U9, Got it !!!About U10, if I enter some invalid serial id and press Tab, pop up is showing with available, valid products. No error.If I enter a valid serial id no pop up is showed, only the error is showed. This can be considered as a bug right ? Thanks & Best Regards,Hushan Hasarel
Hi @Hushan Hasarel, Do you have the other information I referred to on my previous post? Kind regards, Lee Pinchbeck Hi @Lee Pinchbeck Still in the process of getting those information. I’ll keep you posted Thanks & best regards,Hushan Hasarel
Hi @Hushan Hasarel, What sort of infrastructure setup is involved here. Presume the mobile passes through some middle ware or firewall before being sent on to be processed in the database. It would be best to trace this through that infrastructure as it looks like the thread it is being sent to is not expecting the mobile information. Has this ever worked or is this a new setup? Kind regards, Lee Pinchbeck Hi @Lee Pinchbeck Error occurs on random times and so far couldn’t recreate it on command. After the error occurs app continues working normally, aside from changes (transactions) not being saved on that moment. Apparently this has been working like this for almost an year, since the customer went live with FSM 5.7. Also, error only occurs on FSM windows mobile app.
You can issue the query select * from currver to get the history of the versions of FSM that have been deployed with that database. The “Database not available” and the A128e exception seen in the image most often means the Application Server is currently unable to communicate with the Database. If a restart of the app server does not resolve the issue, restart the database, and then restart the app server pools again once the database is available. Thanks Erin for the answer !!! This worked
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