Hi Kasia,Many thanks for the reply. Glad we did not go ahead with it then.We did raise a case with Support, GSO looked at it for a couple of weeks and concluded that it was almost certainly a size issue but they could not troubleshoot it due to lack of logs. They even used the method you describe. As R&D does not support Apps9 anymore, we could not get a correction.V10 should not be too far away for us and we are looking at that route instead. When I saw your post, I had a moment of hope that it could be solved.Thank you for getting back to me so quickly,Have a nice day,Anne-Sophie
Hi Kasia, We were just about to go live with Trip Tracker when we notice the instability with bigger attachments or large amount expense sheets and decided to wait before release. I logged a call with GSO but they have not been able to help us. We are on Apps9 as well.Have you had any luck? Was IFS able to help? We are a bit stuck at the moment...Many thanks,Anne-Sophie
Hi Mathias, I tested it recently and it worked really well. Thank you so much for your help. Kind Regards, Anne-Sophie
Mathias, Thank you very much for the reply. I don’t know why but I did not get a notice of your answer and just seen it today. I tried the macro but it looks like it does not know the file size at check in point. Thanks for taking the time, we might just stick to educating :).
Hello, Thank you very much, it works exactly as I wanted. Thanks for the time you took to respond, much appreciated. Kind Regards, Anne-Sophie
Hi Shehan Almeida, Thank you very much for your quick reply. It has helped with your screenshots and your explanations. If you don’t mind, there is something I am still not clear with. I have set it up as you mentionned but if I am a Project Manager, I can authorize the expense sheet of a Leader and I should not only be able to approve it according to our matrix. The area manager will authorize the expense sheet of a Leader. The Project Manager can only authorize the expense sheet of a worker. Does it come from the fact I don’t understand attribute level very well? The help says: Attribute Level If two users try to modify the same data, the attribute level determines who has the authority to do so: Employee with a higher attribute level can always modify data. Employee with a lower attribute level can modify data only if the owner of a higer level attribute used a special attribute that allows for such an action. What is a special attribute? Thanks very much, Anne-Sophie
Hi Mike, Thank you very much for your reply. Regards, Anne-Sophie
Hello, Ok thank you very much. That’s what I thought but wanted to check. Thanks for quick reply
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