Question

Zero charge on part with reason code

  • 8 November 2023
  • 2 replies
  • 24 views

Userlevel 2
Badge +6

Hi,

In our current system we cannot charge zero on a part unless we enter a predefined reason. I remember running into something similar in IFS in the past. I couldn’t charge zero on a sales part. Is this an option in IFS Cloud?


2 replies

Userlevel 7
Badge +19

Perhaps you’re referring to ‘Free of charge’ deliveries feature to customers? Please see the answer in this thread I had provided. It was available from IFS10 onwards. Maybe its available in the Cloud as well.

Ship samples to prospects | IFS Community

Userlevel 2
Badge +6

it’s a start thank you Asela.

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