HIOn Abbot (test environment ) I changed the mobile version from u6 to u17. The data on the Overview screen does now seem to be blank ( even using the default Field Service design ). Can you think why this would be. Any actions that normally have to happen on a big upgrade jump?Note : Smart client is still on the old version - R6 U6. Maybe that is an issue? thanks David
HI I wonder if there is a way using Smart Client to delete all the tables that are specified in a RoleThe delete button shown below only seem to delete the selected items ( even if you set up a filter )Over 1K tables to delete so hope this is a way. Ideally would not want to go through scripting as ideally would like the client ( Sedgwick ) to be able to do thisthanks
Hi Is there a way of limiting the records that I pulled back for the overdue commitment screen. This is normally accessible from the link at the bottom of the home screen. It is just that we have noticed that there has cancelled jobs in the listI’m guessing that there is a where clause script somewhere. Quite urgent as the client is chasing this thanks David
Hi Is there a way of PSO stop grabbing tasks after they are Committed on the mobile? I’ve had situations with Sedgwick when a job which was scheduled for the following day then gets changed to Do Not Schedule I think I need to change the Task_Status data ( see attachment ) but I’m not sure what all the schedule options represents like Ignore, Commited etc. Also where is this normally found in FSM thanks in advance
Hi, There is a business rule set up to update a field in one table after an insert in another table ( see attached ) but it does not always seem to work. It is currently set to After Commit InsertIs there a way of finding out why it fails or have an additional catch up logic? Is there a way of getting the XML with all the business logic rules in thanks in advance
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