Topics started by Nipuni Deshani

5 Topics

Nipuni Deshani
Sidekick (Employee)
Nipuni DeshaniSidekick (Employee)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Errors when creating an Italian company

Hi, I'm handling a case recently and the issue (APP10 GET) is when creating a company using Create Company Assistant, the creation log shows errors in two components; GENLED and PAYLED as below.GENLEDORA-20105: Assert.IS_PKG_METHOD: "DE_RECONCILE_TAX_CODES_API.MAKE_COMPANY" is non existing package method.PAYLEDORA-20105: Assert.IS_PKG_METHOD: "MT940_CODE_DEFINITION_API.MAKE_COMPANY" is non existing package method.I have checked these two API s in the core environment and these APIs might get removed in the previous versions. I would like to know a some kind of a way to find that how these APIs get removed in the newer versions. Really appreciate if anyone can assist me with this.Thank you !!Best Regards,Nipuni Deshani

5
Nipuni Deshani
Sidekick (Employee)
2 years ago
Nipuni Deshani
Sidekick (Employee)
Nipuni DeshaniSidekick (Employee)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

My Time Registration window not available in TEST and PREPROD

Hi Community,We have a Aurena customer facing below issue when trying to view My Time Registration window but a message saying “Could not load metadata for TimeRegistrationEmployee” appears.Here is the problem summary: Re-creatable only in Test and re-creatable in pre-prod as informed by the customer. Managed to re-create for both My Time Registration and Time Registration.There are two user who is facing the issue and the other is viewing it without any issue.Current findings summary:* No issues appeared to be there with data related to Time Registration in “fnd_model_design_data_tab”* No issues appear to be existing in dba_context view * Page Configurations: Unpublished and re-published page configurations relating to time registration. Caches / Meta caches refreshed. Didn't resolve the issue.* Disabled base profile and person profile and cache refreshed. Still not resolved.* No issues with permission sets. Even after setting up identical permission sets for both of the users, the is

5
Nipuni Deshani
Sidekick (Employee)
8 months ago
Nipuni Deshani
Sidekick (Employee)
Nipuni DeshaniSidekick (Employee)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Unable to open E-Invoices attachments

Hi Community, Recently, We have looked into an issue raised by one of our customers, which occurred in PROD environment.When sending customer order invoices via E-Invoice, application attaches a PDF of the invoice in the Customer Invoice screen. Customer has noticed that the PDF attachment of series of invoices (about 11 invoices only) have popped a error when we double click on the attachment. The error is shown as below.  As a result, users cannot view the PDF attachment (which contains invoice info) and The issue has not occurred in Prod after that mentioned invoice series.Customer wants to correct the issue with the corrupted attachments of 11 invoices in Production environment and view the attachments.Is it possible to correct the corrupted attachment in Prod and make them viewable? And what are the probable situations which can caused this kind of issues? Kindly advice me to handle this issue, and really appreciate your support on this.Thank you !! 😊 Kind Regards,Nipuni

1
S
Superhero (Customer)
1 year ago
Nipuni Deshani
Sidekick (Employee)
Nipuni DeshaniSidekick (Employee)
asked in Upgrades & Updates

ORA-20001: comma-separated list invalid near ID(CO

Hi All, There is a issue raised by a customer(23R1) who is having a metadata issue when loading the New Employment window with below error stack.NewEmployment/Assistant (server error)An error occurred while processing metadata.[0] Error reading client metadata for NewEmployment.com.ifsworld.metadata.storage.datasource.ClientMetaDataSourceImpl.readMetadataAsString(ClientMetaDataSourceImpl.java:167),com.ifsworld.metadata.storage.datasource.ClientMetaDataSourceImpl.loadClientLayout(ClientMetaDataSourceImpl.java:50),com.ifsworld.metadata.storage.datasource.ClientMetaDataSourceImpl.loadClientLayoutWithApplicationContext(ClientMetaDataSourceImpl.java:82),com.ifsworld.metadata.ClientMetadataResource.getMetadata(ClientMetadataResource.java:84),com.ifsworld.metadata.ClientMetadataResource$Proxy$_$$_WeldClientProxy.getMetadata(Unknown Source),jdk.internal.reflect.GeneratedMethodAccessor168.invoke(Unknown Source),java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source),j

0
Nipuni Deshani
Sidekick (Employee)
5 months ago
Nipuni Deshani
Sidekick (Employee)
Nipuni DeshaniSidekick (Employee)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

How to investigate a performance issue in List of Values (LOV) where an error appears as “It took too long time to retrieve list of values, please use Find” when searching a value in a List of Values Field.

 ISSUE/QUESTIONHow to investigate a performance issue in List of Values (LOV) where an error appears as “It took too long time to retrieve list of values, please use Find” when searching a value in a List of Values Field.  ENVIRONMENT: IFS CLOUDAUDIENCE: InternalRESOLUTION/ANSWER:The database query that is causing this performance issue must be identified first. For this, the Oracle Automatic Workload Repository (AWR) report is utilized, which is beneficial in these kinds of scenarios since it provides all the required information when executing a specific functional flow. Additionally, the problematic database query can be identified as well. Analyzing the AWR ReportFollowing that, the AWR Report that need to be examined in order to identify the query that took a maximum time to perform. That information is contained in the "SQL Statistics Section”. Given below is an example query: Both core and customer codebases are compared to check whether there are any existing fixes available. C

0
Nipuni Deshani
Sidekick (Employee)
10 months ago

Badges

Show all badges
Terms & ConditionsCookie settings