Hi I would like to ask if there is any way to Auto-Populate a field based on the content of other fields for example:we have 2 fields: 1- Start date 2- End date then we have a field called “ Duration “ to be populated automatically based on math calculation of start and end date.
Hi Could anyone support me with ideas for measuring response time? on our system, not all services/incidents forms have “callback Required” checked, also we are using some services heavily on system that services contain Workflow so we want to measure the response for that service since ticket logged to system until first stage on workflow closed
Hi I have a question can we have visibility to SYSTEM in incident/Service request form https://wiki.axiossystems.com/assyst11-6Wiki/index.php/System_Theory
Hi Could anyone recommend report to show the full history of ticket in one page? I need to know how much time ticket spending in each service department
Hi,How to make the comment on RFC Stage visible as we need to make the internal comments on workflow visible to Assyst user
Hi There Can we use the visibility expressions to refer to system fields?
Hi I need your support to explain how to import “Manager” value from the Active directory to Assyst User as on the current configuration we have it is only importing (Tittle,Section) and we need to add “manager” to build approval workflow
Hi Everyone I’m training to add a validation expression on the customizer for Date, and I see the validation only applied on single_Line_String, is there any way to add it ?? the scenario is I have 2 custom fields one for “start date” and another for “end date” and System shouldn't accept end date before start date Thanks on Advance
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