Hey everyone!Our company is experiencing an issue when sending customer invoices from our Italian office to Pagero. In a nutshell, this is what happens:Invoice will not load successfully in Pagero if any of the following are present Discount on the customer order line A charge exists on the Charges tab on the Customer Order (Freight, etc.) If the invoice does not contain either of those, Pagero will load the invoice with no problemIn the past, our Italian office has engaged with IFS and Pagero to attempt to fix this. Unfortunately, a fix was never discovered. This seems to be an issue with the XML from IFS being formatted improperly for what Pagero is expecting from an incoming customer invoice. IFS has sent deliveries in the past to address this but again, not luck. Has anyone experienced a similar issue and if so, any tips or tricks on how to resolve this? Thanks!
Hey everyone,I have been tasked with documenting our customizations and configurations and I am hoping the community can help with something. I am starting with our custom fields. The idea is to hand a document over to the business and have them tell us if the field is still needed/used. In order for the business to make that decision, they will need to know every instance of use of that custom field. I am trying to track down any and everything that has a dependency on the custom field. We want to ensure that we do not break anything the business is still relying on by getting rid of the custom field.Basically, anything “downstream” of the custom field that is dependent on the existence of the custom field. For example:Events/Event Actions that use the custom field Lobby Data Sources Database packages, stored procedures, functions, etc. All types of reports Operational Reports Quick Reports Crystal Reports etc. Custom Menus Custom Pages and Tabs Other custom fields Read Onl
Hey everyone, We have a Customer Invoice (Status: Printed) that is in USD and should be in EUR. Is there any way to correct this? Thanks!
Hey everyone, I’m hoping someone can help me out with an issue I have been investigating. I have some work orders that CSS Postings are created for and some that do not get CSS Postings even though the CSS Type is not EAM. The odd thing is the background job that runs to create CSS Postings errors every day. The error is as follows:“Value is missing or has an invalid time interval for posting type T3 control type C54 code part A in company XXX. ORA-20105: PostingCtrlPublic.POSTERRMSG” After reviewing the account code part demands, I found that the T3 Posting Control is not setup to create an entry for all the mandatory code parts for the account. This would explain why my background job ends in error. What I can not understand is how CSS Postings are still being created every day for some work orders even though the T3 posting control does not satisfy the account code part demands? Any help would be greatly appreciated!
I am on Apps 9 and we are running into an issue I can not figure out. I have several internal customers complaining about the order their columns show up in. They move them where they want them and the next day/few days later, they have shifted back to where they were. It appears their preferences are not being saved in their User Profiles. This is happening across the application, it is not confined to a few IFS pages. I have checked the ColOrder on their User Profile and in many cases the Date Modified will not be correct. I had a user contact me today with this issue. They told me they just moved the column this week and the Date Modified is showing 10/23/2019. Any help would be greatly appreciated!
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