How can contact users be tagged on events so they can watch the progress of work.This would be on events that they did not directly submit/create nor would they be assigned the event directly or in a service department they were members of. I saw a previous post from Robert Wood that seemed to indicate this functionality was going to be available in assyst 11.6; however, were currently at version 11.6.1 and I don’t see any functionality on our end user portal or even within assyst web? I’m not finding any way to follow or tag or add to watchlist?
We’re working with an organisation that’s interested in the ITOM suite. We have a question raised during a technical deep dive relating to the SKU information we keep in ITOM against each Software License. In ITOM, we have the fields for SKU information (SKU code, downgrade rights, software assurance etc) – however none of this is auto-populated from the current version of the Software Dictionary.In the short-term, has anyone created a reconciliation report to address this or experienced a way to get this SKU information into ITOM without the manual effort?Thanks
Hi Folks. Is there any way to discovery and monitor Oracle 19c or 21c App - DB , in ITOM patch 5004.3 ,under Linux oracle 7 /red hat / flavor.
Hi All, Where I can find the base table configuration and relationships in ITAM?
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