Hi @christine.munthe can you try to change the second rule a little and set “Shifts in Future” to 0 and set “Next Day Commit Buffer” to 0? The it should commit up to 5 activities in the current shift (as long as they have planned travel starting within 4 hours (as that’s what you have set in “Time Horizon”). You can read more about the rules in the Scheduling Concepts- Status Changes. Hi! Thanks.I have changed the rule accordingly: Let’s see if that helps. I will update this thread with the results.
Hi @christine.munthe , Hahahha the graph is just a demonstration xD Have you tried added the dttm value as an order by statement, by the looks the graph is kind of inverted with datetime order correct? I was unable to find a better reason for this but if none of the suggestions worked, it would be best to log a support case. We will try ordering by dttm, thanks :-)Case already logged, but smh it takes 2-3 months to get a solution IF it is a bug. //Christine
Hi @christine.munthe , I thought your main concern was on the datetime formatting because I have already tried this out with the given conversion. Well, I need to check this how it is being formatted differently on the web client & smart client. I assume that this might have been raised by other users as well. Looks like your graphs are … affected, by something, as well. xD Anyway, we couldn’t find this issue in any other community thread. Maybe it is a bug and not a feature after all? //Christine
Hi @Saranga Amaraweera ! We tried your suggestion, but the issue is not the source, it’s how it is portrayed differently in smart vs. web.The source is the same → the output is different :-D Yay for good humor during trying times! Dates and formats in FSM are the bane of my existence. (at work anyway)
Hi @christine.munthe, Work status tile gives the standard functionality. When tap on the tile, user will be asked to select the correct status(on shift, off shift, on break, off break). But, if you need to have a tile in the home menu which allow directly change the work status to On Shift/ Off shift, you can create a custom tile in Home menu. Then, you need to write a client script and bind it for tap event of this custom tile. If you need to show the status dynamically on tile, then you can use Count script as well. Thanks. This is exactly what I was looking for.Thank you so much :-)
Hi @christine.munthe, @Atheeq Maharoof In my opinion this is not really mentioned clearly in the documentation. Have a great weekend ! Regards, Clement Hi Clement and thank you for your comment.What documentation are you referring to? We are basically learning everything by doing, as pretty much any documentation we have been given is very poor and dated 2018. Best regards,Christine
Hi @christine.munthe, In your scenario, I think the view you are calling is not created in the DB side. Please write a select statement for the above view and try executing in the SQL query tool. Best Regards, Atheeq Hi Atheeq! Thank you for your response. I think you are correct. I created the view by accessing my DB remotely and right clicking views, create new view, and I used the designer to create it. I verified that it had been saved before attempting to query. Is this not sufficient? Can you advice how to “create on DB side”?I checked the view query you gave me in the XML Poster and it worked fine, so accessing veiws is definitely possible. Thank you again.//Christine
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