Replies posted by Dhananji Karunaratne

4 Replies

P
Do Gooder (Customer)
pguptaDo Gooder (Customer)
asked in Document Management (DocMan)

IFS Cloud - Document Management

Hi,I m having a IFS cloud customer with IFS Cloud 21.1, SU4 claiming that the issue  he had  in SU2 is still occurring for ftp repository.Quoting from the customer: “When viewing an existing document which was stored in the ftp repository long time ago, the error message is:{"error":{"code":"ODATA_PROVIDER_ERROR","message":"Ein interner Serverfehler ist aufgetreten. Wenden Sie sich an den Administrator.","details":[{"code":"PROJECTION_IMPL_EXCEPTION","message":"Error when reading the file: Error while downloading the file. Failed to connect to FTP server: IFS-FTP-REP-PROD: System error"}]}}If you create a new document, no error is shown but the file is not stored in the repository.”When he first reported at SU2, we have asked him to wait till SU4. Any views on this? Thank you all in advance. :) Dhananji

39
P
Do Gooder (Customer)
2 years ago
D
Sidekick (Employee)
Dhananji KarunaratneSidekick (Employee)
asked in Document Management (DocMan)

Default object access levels and Restricted access

Hi @Mathias Dahl Thank you for the reply. I now understand that Restricted access is completely independent and can not be over ridden by default object access levels. So, issue connection with restricted access is solved.Then I tried this scenario. Scenario 3:From user2 created a document with no Restricted Access under document class2. Under persons and groups I added no users. Hence there should not be access filtering based on users for the document class 2. Then under default object access levels of the document class2, I checked up to Admin access.Then User2 created a work order. User2 made a document revision with documentclass2  and connected the work order ID as the object. Then document was visible from the work order. Afterwards, I logged in from the user 1 and went to the work order. different to previously scenarios 1&2, since no restrict access was imposed, user 1 could see the attachment of the document in the work order. (Earlier the detail about attachment is also

5
Mathias Dahl
Superhero (Employee)
2 years ago
D
Sidekick (Employee)
Dhananji KarunaratneSidekick (Employee)
asked in Assets (Asset Management)

Generating Invoice Preview through Generate Invoice preview Window

@Thilini Kumarasinghe  Thank you for the information. :)

4
D
Sidekick (Employee)
2 years ago
D
Sidekick (Employee)
Dhananji KarunaratneSidekick (Employee)
asked in Assets (Asset Management)

Generating Invoice Preview through Generate Invoice preview Window

Hi Thilini, I observed in the customer, customization available environment. In the core environment for Generate Invoice Preview , selection of the service contract is not possible.  

4
D
Sidekick (Employee)
2 years ago

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