@Jamie Lovesey. You should contact your Account Executive for more information.
@BenVollmer, thank you for this. It made my day!
@BenVollmer, great news! Can our customers give feedback and requests for the Customer Support Portal too or is it only for the IFS products?
Thanks, Kristen! It will make the Scope Tool process a little bit easier. Much appreciated. Kind regards, Anica
Hi Nuwan, LCS is not accessible to our customers. To receive access to Scope tool, the customers must request an account in the IFS portal. Since there is no Scope Tool check-box option, our customers are requested to select the openIFS check-box instead, as it is the most “generic”choice. Otherwise they would have had to select Super user, limited user or read-only access and that makes no sense when they only want access to Scope tool. Kind regards, Anica
Hi Kristen, When our customer users need access to Scope Tool, they are asked to request access to openIFS. We need to give our customers an alternative to openIFS, if you decide to have it only as a read-only space.
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