Is your API key a static value or do you need to perform an authentication flow first? Do you need IFS to process the response from the GET call? Yes, the API Key is static, but processing the response is not really necessary. Even though it is a GET request, I’m not actually retrieving any pertinent data. I’m simply passing the Person_Id to the endpoint so Salesforce can link the contact in IFS to the correct account in SF. If it is easy to get back a status to let me know if the connection was successful, then I would welcome that, but since we are trying to get this deployed in 2 days, I will gladly add that in the next sprint if it complicates the solution.
Thank you both for your quick responses. It appears as if my answer lies in a hybrid solution using both of your suggestions. I will repost when I have the solution in place.
Rather than use an Enumeration, you may want to use a Reference. My screenshots are from Apps 9. Then, in the List of Values dialog, you can use a saved search to narrow your options. In the base profile, you can make that saved search the default when the LOV pops up. Ultimately, we went with this idea and everyone loved it, but the LOV view they told me to use seems to be a built-in list of all users, displaying a LOV with 936 choices. Is there a way to filter the list without creating a new view? I can see the SELECT statement it generates when I preview the list, but it appears to be read only. It won’t let me edit it. Select statement generated by the refenced LOV
Durrette, I was able to implement everything you explained except copying it to the other users’ profiles. I either do not have access to that or I’m simply looking in the wrong place, but fortunately, there are only 3 or 4 users that have the proper access to use this feature, so it was easy to replicate the saved search for each of them individually. It works like a charm. Thanks!
Did you ever get a solution for this? I am facing the exact same situation where I need to disable a custom RMB option if the Customer Contact is missing a specific custom field value that does not appear in the list of values of the Conditions Manager.
No I am still waiting some one from IFS R&D to help us Thank you. It’s not looking good then.
Hi, Sorry to say that this is a functionality that currently not existing. It is not possible to edit/provide a condition using the page designer as of now but expecting to come up with something like this in future - There is no a due date as well. @Rusiru Dharmadasa, If the condition is not possible within the current configuration, is it possible to return an error or warning from the PL/SQL block of the custom menu item when the selected update is not successful? Currently, it automatically displays a success message before the API call is complete. Thanks,Kenny (Hotdog)
Hi Kenny, I think the better way is to fail the action by throwing an error from that end. Then it must present as an error toast in the client side for the user as far as I know. See below which I have tested with wrong parameters. What is the IFS application version you are using? In APP10, if the action is completed successfully, there won’t be any indication like this. However in IFS Cloud (21R2) we have “Acknowledgement” property available for execute action type custom commands. If this set to true, the user will see a success toast as well. https://docs.ifs.com/techdocs/21r2/060_tailoring/220_configuration/200_client_configurations/300_commands/ I am using IFS10 Explorer (not Aurena). Currently When Someone right-clicks on a contact and selects the custom menu option to update Salesforce, the PL/SQL Block adds an event to the OUT1 queue, and it calls the API and processes the request. But this message ALWAYS appears even if the API call fails. So what I was hoping t
@Hotdog This topic was about Aurena so I thought you are also seeing this in Aurena. Yes. I found this topic while searching for a solution, and was hoping it would lead me in the right direction even though we are not using Aurena. You are correct in your summary of the async call and the OUT1 queue, but is it possible for the PL/SQL block itself to validate the required condition and (if it fails) throw an error back at the UI prior to adding an event to the queue? Or does the success message automatically appear before executing the code block?I suppose this is something I could test on my own by purposely forcing an error and see what happens. -Hotdog
Just want to add some info for clarity. I can call the API from my local machine and from Postman using the exact same endpoint URL. I can literally copy the url from the routing address, paste it into Postman, click “Send”, and it works perfectly. So the endpoint is functioning as designed, and can be accessed successfully from other events within IFS, just not the Custom Event Action.
I happen to be dealing with this EXACT same issue, and I have tried to follow the steps outlined in the reply above, but for some reason, the “Report Time” dialog does not exist in my Page Designer Dialog list. I need to make the Time Type and Hours mandatory. Report Time Dialog Here is my list of Dialogs on the page: So I cannot get past that step. Help?
Hi, Could you kindly mention the current IFS version you are trying to set this page configuration(e.g : IFS Cloud 22R2 SU6) Thank You and Best Regards, Dammika Does this provide the info you need?We are using IFS10 Aurena
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