I attempted to resolve this issue by deleting the “2.0” folder structure in the “C:\Users\<user name>\AppData\Local\Apps\2.0” subdirectory, but this did not work.However, I have actually resolved it by issuing the end user with a completely new laptop with a fresh O/S install and profile.
Hello, I have been trying to get a definitive answer from IFS for a few days now, but none are forthcoming.I rang my account manager on Friday 8th April and followed this up with an e-mail to them, and another e-mail to another contact I have. Fingers crossed, this may help everyone. Best regardsRichard.
HiThe issue we were facing has been resolved.It was nothing to do with IIS, here’s what we had to do:In Certificate Manager, import all three certs (root; intermediate & our wildcard). Then export the wildcard, but with all the certificates in the chain. On the IFS Middle Ware server, there is a file called “installer.cmd” which runs various wizards to configure; reset passwords update the versions etc… The recofigure” option, provides a screen where our exported PFX file can be imported into the configuration. This wizard takes about 20 minutes to run and creates/updates new files for the system to operate correctly. After the wizard completed, we could then get onto our URL and execute the Enterprise Explorer app to log in to the system.Thank you for your replies, I hope this helps.Kind regardsRichard.
I’ve uncovered some more information on this.For reference, the UAT server, actually serves five instances of IFS.There is an attached drive on the virtual middleware server, that stores all the certificates.In here are five PFX files.AST1.pfxIFSE.pfxIFSM.pfsIFST.pfxIFSX.pfxI can open up the files and using Certificate Manager, can see that each one has three cert stored within (root; intermediate & wildcard).The wildcard is the one I’m trying to update, and that individual certiificate is stored within a sub-directory.I’ve attached a screen shot of the certs, so you know what I’m getting at.What I need to do is to copy the new certificate into the base cert folder, then encapsulate each of the pfx files mentioned above with the new wildcard certificate.But I don’t know how to roll all three certs up into one PFX file.Can anyone suggest how to do this?Kind regardsRichard.
Thank you for the replies.I have already done this but the new cert is not picked up for some reason.To give you some more info, the IIS service is serving 4 instances of IFS, each instance is addressed by a different TCP port.I am logging a call with IFS as well.Unfortunately, the person who implemented the IFS solution is no longer with the company and didn’t document the installation very thoroughly! So, I’m on the back foot on this one Keep moving forward!Best regardsRichard.
I did manage to solve my problem.In the “users” area [Solution Manager → Security → Users], for each user I had to remove the A/D portion from their ID.So, for my user ID, which was imported as “ml\richardm”, I had to remove the “ml\”. I can now login successfully.
Hi there Thank you for your reply, I have got some information about the LDAP configuation, see the screen shot.Apparently, I need to untick “Database authentication not allowed” and “set database password the same as user ID”. I’ve done this and “Run Synchronisation” but the user remain unchanged and I can’t sign in, despite changing the password in the Oracle Users section.However, the support company we are using, tells me that this is only half the story.I need to configure the middleware server to allow authentication.But, I don’t know how to do this.I have already asked that question to the support company we are using, so I wouldn’t want anyone to waste their valuable time on this question, as it will probably be answered by the third party. I really appreciate this community though, thank you very much. Kind regards, stay safeRichard.
Hi Yasas Thank you for your reply. This is for five users initially, I have put them into a new group created in A/D, just for the purposes of LDAP authentication for IFS.They are definitely correctly setup on the A/D groups.They have FND_ADMIN as the permission set and have the same base profile, one can log in and the other one can’t.I don’t know what you mean by “Can users login via DB authentication?”, sorry, I am completely new to IFS. Many thanks for taking the time to reply. Best regardsRichard.
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