Yes, this helped :) Thank you a lot Shehan! Br. Maaret
Hi For some reason this doesn’t help. My setup is like below: And still the first line is transferred: Any idea why?
Our e-mail setups in Apps9 are like this, and pdf is attached to e-mails without problems. Br. Maaret
Thanks Karolina, I thought the same, but wanted to double-check. It would be clever, if you could rollback the authorized, not paid expense sheet and system would create the reverse voucher from rollback. Br. Maaret
sorry late answer. If IP2 and and IP4 are entered in posting controls, those should be automatically created when customer invoice is printed. So for some reason, those postings are not now created, and your voucher is not in balance. We have not find a way to solve those errors ourselves and IFS Finland has always solved those issues. If you have not yet created case to IFS, I would suggest you to do that.
In accounting you need to have always two postings. Without IP4 there is no postings in accounts receivable and without IP2 there is no tax postings.
There should be also posting for Accounts receivable, IP4 and possible posting for Tax, IP2. If those are not there, then you should ask IFS to correct transactions.
Go to Customer invoices with errors, press F2, select the line and go to Postings. Then you can validate if you have IP postings or not.
We had similar kind of error message, when IP postings were missing. IFS needed to correct those transactions.
Hi Janne, We have AR contact information added to customer/payment and output media is E-mail. And event created for reminders, which will send the reminder to customers by e-mail. Then reminder proposals are created and during printing, system will send reminder to customer instead of printing. In reminder history, you’re able to see all created reminders.
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