Can you explain where you want this value to be placed ? for example are you trying to use this value as a default value in some custom field ? or you want this value to be assigned into a task ?
I believe this should be issue with the process, we can investigate this further if you can log an incident or send an email to “axios.support@ifs.com”
You can use the following exression in assyst user function$new.parentEvent.affectedUser.manager.userAlias.shortCode
Will you be able to check “Maximum Session Life” system parameter value?You can define this time in minutes. This type of scenario can happen if this parameter value is less than ‘session timeout period’ in your case 7 hours.
It is not possible to do calculation using user input data in a expression. If this is something that you would like to see in the product in the future, you can submit an enhacement on our IFS community site
The reported issue here will require a full investigation from our service desk.I would suggest you to contact the IFS support using one of the option proposed our wiki page.IFS assyst Service Center - assyst11-7Wiki (axiossystems.com)Kind regards.
Try to pen the customizer after clearing the cache If it did not work then, Go to “C:\Program Files\IFS assyst Application Launcher” Right click on “settings.bat” file and click run as an administrator Click on the first two check boxes as per in the screenshot and click “ok” Try to open the customizer
As the first step you can try clearing application launcher cache
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