Replies posted by Durga

8 Replies

D
Do Gooder (Partner)
DurgaDo Gooder (Partner)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

502 error while accessing PSO application

Hi roklde,Issue solved. we got this issue due to DB space issue.ThanksDurga 

2
D
Do Gooder (Partner)
9 days ago
D
Do Gooder (Partner)
DurgaDo Gooder (Partner)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

A-116 error while upgrading mobile app

Hi roklde,,Thanks for quick response!!verified log file found that having an issue with ifs_mobile user. we are  trying to reset password but system not allowing us to modify.Is there any way to rest ifs_mobile user password to move further  kindly suggest .  Thanks,Durga

3
roklde
Superhero (Employee)
17 days ago
D
Do Gooder (Partner)
DurgaDo Gooder (Partner)
posted in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Display dropdown values via client script

HI @Shneor Cheshin  I have  followed same steps but still same not able to see the values in the dropdown .  Thanks,Durga

3
Shneor Cheshin
Superhero (Employee)
24 days ago
D
Do Gooder (Partner)
DurgaDo Gooder (Partner)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Mass update xml failing to update records

Hi Samlk, Thanks for the solution its working!!! Thanks,Durga

2
D
Do Gooder (Partner)
1 month ago
D
Do Gooder (Partner)
DurgaDo Gooder (Partner)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

"IFS_MOBILE" user password expired in FSM.

@jevin.fernandoThank you!!!!!!I have raised ifs support case on this issue and waiting for the update .There  were no changes done on this user manually after set up fsm application, and created and modified dates are same. Password expiry date will change through db but I was worrying  about password rest.Should we do password rest of this user?  If we reset what will be the impact.Kindly suggest on this?  Thanks,Durga

6
D
Do Gooder (Partner)
4 months ago
D
Do Gooder (Partner)
DurgaDo Gooder (Partner)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

"IFS_MOBILE" user password expired in FSM.

Hi Jeevanwe have upgraded FSM 19 to 25v in month of September but password expire date of this user did not set up to future date during the upgrade. what will be the impact if this change password of ifs mobile user? Should we reset it's expiry date or reset password if it's impact on mobile communication.Thanks,Durga 

6
D
Do Gooder (Partner)
4 months ago
D
Do Gooder (Partner)
DurgaDo Gooder (Partner)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

PSO not assigning work orders to tech if location is too far(500km and more)

HI Alex,Using PSO with OLD FSM (V6.19)on premises.

2
D
Do Gooder (Partner)
1 year ago
D
Do Gooder (Partner)
DurgaDo Gooder (Partner)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Dataset not loading in to pso

Hi Tom,Thank you  for reply!!!!

2
D
Do Gooder (Partner)
1 year ago

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