Thanks for taking time to reply @Mayura Wasantha @Asitha Rajapaksha This issue was a bit strange as it was only recreated for few users in 23R2 SU3. However, the issue is no longer present after they applied 23R2 SU4. 😐
Hi @jolnse @EvrLeiflW ,Please create a support ticket if you haven't already, or update existing cases with your feedback so that we can work to resolve this issue. If the issue concerns multiple of customers please update that as well.
As per R&D update, this can be a compatibility issue with the Windows and Office versions. The best way to troubleshoot this is by getting support from Microsoft. Raise a question for Microsoft support with the OS and Office version details to get their confirmation about the compatibility.Windows Server 19 should support Excel web add-ins according to Microsoft-supported documentation.https://learn.microsoft.com/en-us/office/dev/add-ins/concepts/browsers-used-by-office-web-add-ins#windows.
Hi @Charith Epitawatta ,Thanks for replying 🙂
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