Hi @HayleyG The error was coming when having multiple currencies on an Expense Sheet. Because the payment will be done in Employee’s local currency, we asked employees to amend the Gross Amount of the expenses to make it same as their Local currency (Gross Amount in Payment Currency) as per the system exchange rates. And then we were able to proceed to authorize.
Hi Vikas, The issue is that Green Plus is not appeared when “clicked” in the relevant box. It appears in the previous box. Screen capture looks like the one you have posted. The misbehaviour does not happen all the time. Two different customers have reported this same issue and therefore looking for a solution. Regards,Yeshani
--- Copying below notes from Solution 300910 which has reported for the same issue.--- In the application the translations of the data elements are implemented as follows.The application allows to enter data in any language. But when generating the XML file, the translations are handled based on the guidelines provided by EPC of handling Special character.Through a previous correction, it has been made special characters and local language translations, disabled in the Name, Address and Remittance information tags due to many banks not allowed to receive files with special characters and local language translations under these elements. Most banks have rejected the files sent to the banks which had special characters and local language translations in the mentioned data elements.Therefore, translations for the data elements in Name, Address and Remittance information has been made disabled for all the languages. The translations will be replaced by ‘.’ which is guided by the EPC guidel
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