Oh, thought he is IFS internal. ;) I’ll post this in internal tech forum.
Hi @Phil Lamerton That would be a good idea since as I remember, some functionality to select multiple responses are added in UPD7 (replied prior to UPD7 release).Can’t Ady simply change the forum of this post?Regards,Sajith
Hi Joao,Have the start and end proportions for SLA Type Secondary set up correctly?
Hi Adrian, Even though we send multiple offer responses (with respective availabilities etc.), it seems PSO only accept one offer response for one activity. In that sense, I think we cannot do this. But please notice there can be a way which I’m unaware of. Probably RnD team can answer. Best Regards,Sajith
Hi Jeremy,Yes, you can setup this in Administration > Organization > ListsSelect the List Type = PSO Workbench - Activity ColumnsYou can add a new List Entry there and set the relevant additional attribute in List Entry Value.Regards,Sajith
Hi Jeremy,From PSO point of view, if WO id and PSO task id is different, one option would be to send the WO id as an additional attribute and include that in PSO activity label. Regards,Sajith
Hi,PT is used for time values. All the time values starts with PT. As an example, PT30S means parameter value is 30 seconds.
Hi,Are you using PSO-FSM integration and SSO users?
Consider above 2 activities which both having Primary and Secondary SLAs. Current time is shown as a Red Line. It is fallen within Secondary SLA of second activity and consider regarding 1st activity, it lies within Primary SLA. 2nd activity is unlikely to be allocated preferring to 1st because the Primary SLA is missed and now the net value is less. When time is moving, value of activity 2 is becoming less and less therefore, there is a tendency to not allocate it at all. To overcome this, you can define the Ageing Factor to secondary SLA (SLA_TYPE_2 here). What it does is, when the current time is later than the SLA start time it will increase the activity net value. If you set it to 1.5 in SLA Types (obviously the value should be greater than 1 to achieve this), value at current time will be multiplied by 1.5 to give the activity net value hence, it will be allocated against 1st activity because now it is higher than the net value given for activity 1 by its primary SLA.
Hi @TDCMANIRUL ,As @Lee Pinchbeck mentioned, importing ARP and System Parameters file covers the needs you stated. Adding some extra to that, if you need to copy the Scheduling data also, (such as activity data etc.) you will need to take the Load file from Input History folder or Archive Workspace (Data Capture View in Silverlight) and send it to the Input Folder of PREPROD.Best Regards,Sajith
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