It shouldn’t cause a delay for other processess. It’s just allowing more processing time until a timeout occurs.A web.config change should take only couple of minutes including a App Service restart.I suggest to test this first in a lower environment before rolling out to Prod. Best regardsRoman
Hi,did you had a look at following pages?https://community.ifs.com/assyst-knowledge-base-release-notes-355https://assyst.ifs.com/Best regardsRoman
Hi Miraj,it’s exactly as you said, you will have to provide another custom app with a different identifier to allow two parallel code tracks.For example, when distributing the iOS App through ABM we always provide two Apps. One is for the use with the production environment and the other (usually having the suffix “NEXT”) is used for non-production environments. Best regardsRoman
Hi Jafar,can you please check if your person record has the “Mobile User” flag cheked on the “Details”-tab on Person-Screen?Best regardsRoman
Hi,a Business Rule is something you will find in the IFS FSM application but not in IFS Cloud.I think you can achieve the desired with Events in IFS Cloud. Please see the documentation here:https://docs.ifs.com/techdocs/22r2/030_administration/090_automation_optimization/320_events/#manage_event_actionsHowever, I’m not an expert in this area so there might be also different ways.Best regardsRoman
Hi,this process is described in the FSM Installation Guide, starting at Page 67. You can find it here: In a nutshell: Side-loading via FSM Mobile Service is not possible and IFS can only deliver the iOS App through Apple Business Manager to you. Thus, you need to register for the ABM program and request the distribution via a ticket to IFS while providing your ABM information.Best regardsRoman
Hi Miraj,those are stored in metrix_image-table by default. See following example: The Azure Storage container usually only holds the Attachments. Best regardsRoman
That’s strange! If it would happen for all Mobile Users I would expect there is an issue with the IFS_Mobile and/or METRIX User.Which version of FSM are your running? Do you have SSO in use for some of the Users?Best regardsRoman
Hi Aathiththan,#1 You can find this kind of information in the FSM Installation Guide. #2 I recommend to use the same Oracle Client version as the Database version.#3 Not sure what you are looking for here. There is no official performance benchmark tool available for FSM. There is a FSM Health Check Tool available to perfrom certain checks (e.g. BR, Sync Rules, DB Indexes,...) that might impact performance.Best regardsRoman
Hi Erin,MFA is supported through the Authentication Provider (e.g. Azure AD, ADFS) not directly through the Application. So, if the customer has enabled MFA in his Authentiation Provider and configured SSO (through OpenID Connect) within FSM, MFA will be available.All FSM6 releases are able to use OpenID Connect protocol. See also the OIDC Implementation Guide: Best regardsRoman
Please check, if the FSM password for those SSO users are not expired as you still need it although using SSO.Best regardsRoman
Hi @Miraj !Small correction on the above: Images uploaded by Users are stored in the cust_image-table and not in metrix_image, which is only for baseline items.Best regardsRoman
Hi,there are FSM Mobile SDKs available for Android, iOS and Windows. You can request those through a support ticket.Best regardsRoman
Hi,maybe due to higher workload (business hours?) on the environment between 14 to 24 o’ clock?You can enable background sync by configuring FSM push messages, see attached FSM Mobile Messaging guide.Best regardsRoman
Hi Raman,did you check the tech docs here:http://techdocs/22r2/060_development/025_operational_reporting/ Best regardsRoman
There are some courses available in the IFS Academy:IFS Report Designer Development - IFS Cloud (SOCLDDVRDD202102) Reports Development Workshop (D203)You might want to check them out! :) Best regardsRoman
Please reach out to academy@ifs.com for anything related to the above mentioned courses. There is also one seat available for the course from 28.02.23-03.03.23. Best regardsRoman
I’m sorry but I can’t help you more than I already did. Maybe anybody else in the IFS Community has something else to share with you?Otherwise I would suggest that you reach out to your Partner Manager and request for assistance through an IFS subject-matter expert given the short timeline.Best regardsRoman
Hi Vineeth,it seems that the import of the metadata fails due to a permission issue and thus the next step when creating the required FSM DB Views fails as well. The Screenshot is a bit cut-off. Can you please attach the logsfiles from the Installer (can be found in the DatabaseData\SQLServer\NewInstall folder).Best regardsRoman
Thanks!That’s a bit strange. According to the installStatus a couple of actions (e.g. DB User creation) completed but when looking into the specific log (fsm_createUser) it’s actually empty. Thus, it looks like that nothing happened.You are sure that the DB connection is working as expected? Do you have SQL Management Studio installed on the VM? Can you try to login with the same credentials given in the FSM Installer and check what’s created in the DB when the Install fails?Check also the FSM Installer Log by fetching it with CTRL+L. Best regardsRoman
Hi!I suggest to add the PSO Gateway URL through the FSM Installer to make sure the binding is setup correctly. Also make sure to use the FQDN when using HTTPS to avoid any issues with SSL certs. Best regardsRoman
Hi Kasun,it’s not recommended to clone the PSO environment but you can use the Import/Export functionallity for such requirement. This way you can setup the Services and DB from scratch and then Import the required data (e.g. System Parameters, Modelling data, etc.) back. Afterwards, you can send a full load to the new system to have the latest scheduling data available.The Import/Export functionallity is also described in the detail in the PSO Installation Guide. Best regardsRoman
Adding to the above from Thilina:Check “Mobile Error Log” Screen within the Smart Client Check IIS Logs available at C:\inetpub\logs\LogFiles\ on the Mobile Service VM Try to run the Init on a different iOS device Debug in Mobile (this is from a different Case - haven’t tested it myself): “Ensure the ALLOW_ADMIN_EDITS_IN_MOBILE App Param is set to Y. Run device activation and wait until it finishes (if possible at all). Set the Logging to “Debug” in the Admin screen in Mobile. Try to Initialize from the Admin screen again. Give it a couple minutes, then go to the Admin screen and execute Send Log Files.” Best regardsRoman
Hi @Asterix,did you check the PSO Installation Guide - Section Six: Azure Installation? You can either authenticate by using a Service Principal or using interactive login when using the “Azure” Installer mode. This will deploy the environment as VM Scale-Set (VMSS).However, if you’d like to install it the same way as on-premise but with the difference that the VMs are hosted in Azure you will need to use the “Standard” Installation mode. In this case the license needs to be fixed to the MAC of the VMs.I attached the Installation Guide for reference. Best regardsRoman
Hi!I assume you are reffering to IFS Cloud? Then you should have a look at this section of the tech docs:http://techdocs/22r2/020_lifecycle/http://techdocs/22r2/020_lifecycle/060_applying_service_updates/Best regardsRoman
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