Question

Clarification on "Send Email" Report Rule

  • 12 August 2023
  • 1 reply
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Hello. My IFS version is IFS Apps 10 Update 16.

I’m trying to use the “Send Email” action in a report rule to change the default email that IFS sends when you share a Customer Order Confirmation. I can change the Subject and the Body, but renaming the attachment and changing who the email is from is not working. The attachment retains the default name “CUST_ORD_CONF_REP_#####.pdf” and the From on the email is the default “noreply@blahblahblah.com”. Is there something special you have to do to make those change?

Apologies if this is under the wrong sub forum. Wasn’t sure where exactly this fits.


1 reply

Userlevel 2
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Hi Victor,

Please see the following threads where the report rule setup has been discussed. There was also a few example setups at least on how to rename the default report. I hope what you are looking for form them.

Renaming PDFs of Instant Invoices | IFS Community

Crystal Reports Customer Order - File Name Apend | IFS Community

Automatic emailing of Customer Invoice PDF | IFS Community

However, unfortunately none of them had exact discussion on changing the sender’s address. 

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