Hi, It seems I can’t start a new topic for assyst. I’d like to ask a question but when I choose question or conversation, I can’t see Assyst as topicIf I choose idea, then assyst becomes visible. Is there something wrong? Thanks Best regardsEric
Hi everyone, I’m implementing Assyst 11.5 in my companyI’m trying to find a way to automatically send reminders to my users and I was thinking about using action processor in assyst. For example, I’d like to implement a 3 strike rules that would send reminders every x days when a user doesn’t answer to questions in order to help or ask to do something tand be able to solve “dead” incidents / cases after a whileIs there a simple way to set this? Thanks by advance
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